Account Manager – AU
Posted 1 month ago
You'll complete your application on Hunt St's career site.
About the Role
An Australian recruitment agency specializing in linking small and medium businesses with premier offshore professionals is seeking a remote Account Manager in the Philippines. This independent contractor position centers on managing and expanding relationships with current members, identifying engagement opportunities, and supporting client retention. You will serve as the company representative, providing exceptional support to senior-level industry experts while maintaining a flexible schedule that coincides with Australian business hours.
Requirements
- You must reside in the Philippines and hold a minimum of three years of relevant experience in account management, customer success, or relationship management.
- You must exhibit superior organizational abilities, sharp attention to detail, and a self-driven, proactive work ethic.
- You must possess high-level English proficiency in both writing and speaking to effectively interact with senior stakeholders.
- You must be skilled in using CRM software, productivity applications, and event management tools, with preference given to those familiar with Zoho Backstage.
- Background experience in fintech, payments, financial services, or industry associations is highly preferred.
- You must be prepared to work as an independent contractor, disclose any other current commitments, and list this position on your LinkedIn profile.
Responsibilities
- You will oversee member relations by maintaining regular contact, conducting follow-ups, and launching engagement strategies.
- You will analyze member objectives and requirements to pinpoint prospects for renewal and increased participation.
- You will handle all member correspondence and inquiries in a precise, professional, and timely manner.
- You will update and track all interaction history and engagement data within the appropriate systems.
- You will use Zoho Backstage to handle roundtable coordination, guest lists, RSVPs, and related communications.
- You will utilize Google Workspace, Microsoft 365, Slack, and Asana to organize workflows and manage information.
- You will operate with autonomy, handle changing priorities, and exercise good judgment without requiring constant oversight.
Benefits & Perks
- You will work in a fully remote environment from your own home as an independent contractor.
- You will enjoy professional autonomy with flexible scheduling, provided that you remain available during Australian business hours.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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