Account Manager
Posted 24 days ago
You'll complete your application on Wing Assistant's career site.
About the Role
This organization empowers startups and enterprise teams to boost productivity through comprehensive virtual assistant solutions. By outsourcing tasks to dedicated professionals, clients decrease their operational burden, allowing them to prioritize core business objectives. Available services include executive support, accounting, customer care, and digital marketing, all provided via a scalable, affordable subscription structure. As an Account Manager, you are essential in guaranteeing the caliber and productivity of client services. You will join a highly supportive group and supervise virtual assistants to ensure company standards are upheld. This position suits an organized expert eager to assist in a team-oriented setting that prioritizes professional growth and operational excellence.
Requirements
- You should have a minimum of two years of management experience, with four years preferred.
- While prior experience in e-commerce is advantageous, it is not required.
- You must demonstrate effective leadership, strong organizational abilities, and excellent English communication skills to guide your team.
- You need the capability to manage virtual assistants, achieve sourcing targets, and assist in refining operational procedures.
- You must provide a stable remote work environment equipped with a USB noise-canceling headset, a functional webcam, and a computer with a minimum 1.8 GHz processor and 4GB of RAM.
- You are required to have a dependable primary internet connection of at least 25 Mbps and a 10 Mbps backup internet service.
- You must be available to work from 4:00 PM to 12:00 AM EST.
Responsibilities
- You will supervise and evaluate the work of virtual assistants during your shift to guarantee top-tier service output.
- You are expected to ensure daily sourcing targets are achieved regularly and provide hands-on help with sourcing tasks when necessary.
- You will contribute to the creation and standardization of departmental protocols to ensure uniform workflows throughout all operations.
- You will assist the team in reaching their objectives and optimizing their procedures to improve organizational productivity and effectiveness.
Benefits & Perks
- You will have the stability and security of a fully remote role within an engaging and diverse work culture.
- The compensation package features health insurance (HMO), bonuses based on performance, holiday compensation, and overtime pay.
- You will receive paid training and have access to professional development opportunities to encourage career advancement.
- You can participate in an affiliate marketing scheme that offers referral rewards of up to $30 for each successfully hired candidate.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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