Administrative Assistant
Posted 11 days ago
You'll complete your application on Remote Raven's career site.
About the Role
We are searching for a committed Administrative Assistant to help with property management activities. This position suits a professional who excels in rapid environments and knows how to streamline administrative tasks. You will play a key role in keeping digital files orderly, assisting management personnel, and facilitating daily business activities from a remote location. In this full-time capacity, you will embody our commitment to high-caliber service by offering reliable and professional assistance to homeowners and clients. You will collaborate with managers to keep project updates, portfolio information, and contact preferences current, ensuring operational efficiency.
Requirements
- You must demonstrate superior organizational and administrative abilities, with a keen focus on precision.
- Exceptional written and verbal communication skills are necessary, along with the ability to maintain composure and professionalism while handling high call volumes.
- Technical proficiency with common software is needed, as is the capacity to rapidly master new property management programs.
- You should be self-motivated, dependable, and punctual, with the ability to function independently.
- Prior experience in HOA administration, property management, or comparable customer-service-oriented administrative roles is preferred, along with prior knowledge of the Caliber software system.
- Applicants with a background in foundational accounting duties, such as billing inquiries or account reconciliation, are strongly encouraged.
Responsibilities
- You will manage and input data into the Caliber property management platform while refreshing management reports to monitor open tasks and active projects.
- Your tasks involve tracking projects to identify issues needing escalation or further attention, as well as uploading files to portals to preserve digital organization.
- You will refresh homeowner details, such as email addresses and notification settings, to guarantee database accuracy.
- Regarding communication, you will manage a heavy load of incoming calls, especially during peak quarterly billing periods, and resolve questions about community issues, account status, amenities, and payments.
- Additionally, you will manage email correspondence, direct inquiries to relevant staff, and offer direct administrative aid to managers while they are traveling.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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