Administrative Coordinator – Psychology Practice
Posted 3 days ago
You'll complete your application on Assist World's career site.
About the Role
We are hiring a remote Administrative Coordinator to facilitate the daily functions of a mental health practice. You will manage patient appointments, oversee office logistics, and perform administrative tasks to ensure the office operates efficiently while upholding professional standards. This position is suited for an administrative expert with clinical experience who can handle scheduling requirements, including multi-day treatment plans and wellness sessions, while acting as a reliable point of contact for the psychologist.
Requirements
- Prior experience in healthcare administration, specifically within psychiatry, psychology, or a general medical setting.
- Technical proficiency with electronic medical record platforms, Google Workspace, and AI-driven automation for task and calendar management.
- Strong background in healthcare scheduling and patient correspondence workflows.
- Excellent command of written and spoken English with meticulous attention to detail.
- Ability to maintain strict confidentiality, manage sensitive data, and uphold professional boundaries.
- Must possess or be willing to obtain HIPAA certification prior to commencement.
- Capacity to work independently, manage multiple priorities, and thrive in a busy environment.
- Availability to work 30 hours per week within the US Eastern Time zone, with an initial training phase requiring 40 to 50 hours per week.
Responsibilities
- Manage patient booking, calendars, and complex multi-day or specialized treatment arrangements.
- Handle patient outreach, draft replies, and summarize emails to ensure timely responses to all queries.
- Oversee incoming communications and prioritize urgent matters for immediate referral to the psychologist.
- Maintain precise and secure patient files within the electronic medical records database.
- Support the practitioner by scheduling their personal wellness and medical visits.
- Enhance operational workflow by integrating automated solutions for administrative tasks and appointment verification.
Benefits & Perks
- Complete remote work arrangement offering daily flexibility.
- Eligibility for a $50 bonus on your birthday.
- Opportunity to earn a $200 testimonial bonus.
- No use of time-tracking or monitoring software.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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