Administrator – Operations Coordinator
Posted 6 days ago
You'll complete your application on VirtualStaff365's career site.
About the Role
An organized, proactive Administrator and Operations Coordinator is needed to join a virtual team supporting Australian companies. You will focus on optimizing maintenance processes and providing top-tier administrative assistance to property management and trade professionals. Operating in a remote capacity, you will serve as the primary link between clients, tenants, and subcontractors, ensuring efficient workflows and professional communication. This role suits individuals who excel in high-energy settings and enjoy multitasking to facilitate business growth.
Requirements
- You need a minimum of two years of background in operations support, scheduling, or business administration, preferably within the Australian property management or trade sectors.
- You must be proficient in Microsoft 365 applications, specifically Word, Excel, Outlook, and Teams.
- You require intermediate skills in job management platforms like Simpro, ServiceM8, or Tradify.
- You must demonstrate advanced verbal and written English communication skills and maintain a professional demeanor on the phone.
- You should have a foundational understanding of Xero invoicing processes and experience with AI assistants like Microsoft Copilot or ChatGPT.
- You are expected to possess strong organizational capabilities, the capacity to meet deadlines autonomously, and relevant certifications in property management or administration.
Responsibilities
- You will oversee shared email accounts to address maintenance requests and input job orders with proper property information, scope details, and documents.
- You will handle phone interactions with clients, tenants, and property managers, while organizing site visits and scheduling subcontractors.
- You will manage scheduling updates, seek out omitted details, and follow up on pending quotes or reports to maintain project momentum.
- You will gather final project paperwork, draft service summaries, facilitate invoice authorization, and update daily task logs to outline outstanding items.
Benefits & Perks
- This is a permanent, full-time remote role performed during Australian Eastern Standard Time business hours.
- You will be provided with a 13-month salary package.
- You will receive health insurance, annual leave, and all benefits required by the government.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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