AR Credit & Collections
Posted 20 days ago
You'll complete your application on Delegate CX's career site.
About the Role
We are seeking a credit and collections professional to assist domestic enterprises with their financial operations by managing customer lifecycles, ranging from the initial credit review to the conclusion of the payment cycle. You will be instrumental in fostering strong cash flow and efficient accounts receivable procedures, all while preserving constructive and professional rapport with clients. This role operates within a team-oriented setting that fosters career development and provides resources for professional growth. As a member of our international staff, you will bolster client financial stability while engaging with an organizational culture centered on your personal and vocational progress.
Requirements
- Possess a bachelor's degree in Business Administration, Finance, Accounting, or a comparable discipline.
- Have one to three years of experience in general accounting or accounts receivable, with a preference for three to five years of focused credit and collections work.
- Demonstrate excellent English verbal and written communication skills.
- Maintain the ability to work during either U.S. business hours or Philippine graveyard shifts.
- Exhibit proficiency in Microsoft Office tools, specifically Excel and Word, and show competency in using accounting databases and software.
- Display exceptional organizational abilities, strong attention to detail, and effective time-management skills.
- Show the capacity to perform tasks both independently and in a collaborative team environment.
- Maintain a service-oriented mindset and demonstrate adept negotiation capabilities.
Responsibilities
- Oversee designated client portfolios throughout the entire credit-to-payment cycle.
- Perform account monitoring through reconciliation, processing credit memos, managing minor balance write-offs, and engaging in direct customer communication.
- Execute outbound collection efforts and manage credit holds or pre-payment requirements in accordance with established protocols.
- Facilitate the creation of new client profiles, process account applications, retrieve credit reports, and verify trade references.
- Handle daily deposit entries, process credit card transactions, conduct reconciliations, and contribute to invoicing and month-end report preparation.
- Participate in cross-training initiatives and undertake various miscellaneous tasks as requested.
Benefits & Perks
- Permanent remote work arrangement with provided hardware.
- Coverage for mandatory government benefits and an internet allowance following regularization.
- Immediate access to HMO health insurance starting on the first day of employment.
- Provision of paid time off, service incentive leave, and professional development training modules.
- Engagement in cultural activities, featuring large-scale seasonal events and monthly virtual social gatherings for staff appreciation.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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