Associate Field Service Technician
Posted 25 days ago
You'll complete your application on Diebold Nixdorf's career site.
About the Role
This organization specializes in creating advanced, AI-driven technology for the retail and financial sectors. By providing specialized infrastructure and support tools, the business helps grocers and banks remain competitive while advancing sustainability and financial access. The group prioritizes high-standard service and operational reliability for its clients. As an Associate Field Service Technician, you are vital to this objective, delivering direct, on-site assistance to guarantee equipment performance and client happiness. This role is a perfect match for those who enjoy practical technical work and serving as a primary field representative for the company.
Requirements
- You should have a basic education or a comparable history of professional experience.
- A minimum of one to two years of experience in field service, or a balanced mix of academic and work experience, is mandatory.
- You must exhibit excellent verbal and written communication abilities to clearly guide customers and record service interactions.
- You are required to possess a valid driver's license and maintain a driving history that adheres to corporate fleet guidelines.
- You should maintain an eager mindset toward continuous learning and personal development while working with various technical systems.
Responsibilities
- You will manage the setup, troubleshooting, and upkeep of hardware and software at client locations.
- Your day-to-day duties involve conducting routine check-ups, sanitizing machinery, and performing preventive care to maintain steady performance.
- You will use dedicated diagnostic equipment to identify and resolve system or hardware errors, perform physical repairs, and calibrate mechanical elements.
- You will oversee software configurations, replenish supplies, and handle the physical relocation or installation of equipment.
- You will instruct clients on correct machine usage, complete required service paperwork, and engage in KPI-related activities and professional development workshops to improve your technical expertise.
Benefits & Perks
- The organization prioritizes a culture built on inclusion and diversity where every person is appreciated.
- Staff members receive extensive educational resources, such as workplace mentorship, structured classroom learning, and entry to digital training platforms focused on software and hardware systems.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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