Billing Analyst, Level 2 – Project Based
Posted 23 hours ago
You'll complete your application on SupportNinja's career site.
About the Role
A Billing Analyst Level 2 is needed for a project-based position within a finance and accounting department. This team supports more than 200 businesses by delivering flexible, AI-driven outsourcing solutions. You will work remotely in a detail-focused role, playing a key part in the financial success of clients by managing precise and reliable billing operations. You must be prepared to handle intricate subscription documentation in a dynamic B2B and SaaS environment.
Requirements
- You need two to four years of background in billing, accounts receivable, or a comparable finance role.
- Expertise in Microsoft Excel is required, specifically the ability to utilize XLOOKUP, VLOOKUP, IF statements, and pivot tables.
- You must be comfortable using financial and billing software such as Salesforce or NetSuite.
- High-level analytical capabilities are necessary to pinpoint errors, determine their origins, and solve problems promptly.
- You must possess extreme attention to detail to preserve data accuracy across various platforms and show the flexibility to master new tools and workflows rapidly as the business changes.
Responsibilities
- You will evaluate and authorize both new and modified customer subscriptions to guarantee accuracy and completeness.
- You will oversee subscription data and cross-reference information between systems to minimize mistakes.
- You will be tasked with identifying and fixing billing conflicts, escalating difficult situations, and assisting the collections department with reconciling accounts.
- You will contribute to monthly billing cycles by confirming that all chargeable items are tracked, verified, and billed appropriately.
- You will be expected to produce and examine invoicing validation reports and handle direct billing-related questions from customers.
Benefits & Perks
- You will receive a competitive salary package, including opportunities for bonuses and incentives.
- The package includes mandated government benefits, a company-matched retirement plan, life insurance, and HMO enrollment from day one.
- You are eligible for paid time off, a leave day for your birthday, and opportunities for professional skills training.
- The company supplies the required hardware for the job and offers an incentive program for employee referrals.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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