Brand Operations Specialist
Posted 24 days ago
You'll complete your application on Thumbtack's career site.
About the Role
You will serve as a foundational architect for the Brand Operations function, where your primary goal is to structure and execute workflows that boost transparency, task prioritization, and process maintenance. You will work alongside technical partners to develop and uphold automated systems powered by cutting-edge AI to streamline routine functions. Additionally, you will be tasked with evaluating and deploying project management software to foster team alignment, while clarifying individual contributions and schedules within the Brand department.
Requirements
- Experience in creative or brand operations, workflow design, or program management, preferably within an internal marketing or brand setting.
- Demonstrated success in applying automation and AI technologies to actual business processes.
- Hands-on history of partnering with technical teams to design and deploy new workflows.
- Strong operational intuition with the ability to turn vague requirements into organized systems.
- Excellent communication skills to build accountability and clarity among colleagues.
- A systems-oriented mindset focused on continuous process enhancement and organization.
- Exposure to AI governance and tools within complex, multi-stakeholder environments.
Responsibilities
- Oversee and define operational workflows to improve brand performance.
- Author and record standardized team procedures while tracking operational output and decision-making structures.
- Collaborate with art directors, brand managers, producers, and technical staff to integrate AI solutions into brand activities.
- Boost organizational efficiency and throughput by identifying and removing operational roadblocks.
- Analyze performance data to refine and optimize team workflows.
- Engage with key stakeholders to ensure all processes are thoroughly documented and communicated.
Benefits & Perks
- We maintain an equal-opportunity workplace dedicated to non-discrimination and inclusivity.
- We provide reasonable accommodations for candidates with disabilities and prioritize applicant safety during the recruitment process, fostering a supportive, productive, and collaborative work culture.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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