Business Central Support Consultant
Posted 21 days ago
You'll complete your application on Atticus Advisory Solutions Inc.'s career site.
About the Role
This organization operates as a global provider of managed staffing and offshore talent, specifically focusing on ERP ecosystems like Odoo, Acumatica, SAP, and NetSuite. By prioritizing consultant development, retention, and consistent delivery, the firm acts as a seamless partner for its clients. As a Business Central Support Consultant, you will serve as a technical advisor focused on optimizing client systems. You will work in a remote-first setting that encourages collaboration and continuous career advancement while addressing diverse business process requirements through software optimization and troubleshooting.
Requirements
- Bachelor's degree in IT, Computer Science, or a related discipline, or an equivalent level of professional experience.
- At least two years of background in a software support capacity.
- Direct expertise working with Microsoft Dynamics Business Central.
- Preferred possession of certifications such as MB800.
- Foundational knowledge of office management practices and accounting concepts, alongside general troubleshooting skills.
- Strong written and verbal communication abilities to explain technical details to non-technical audiences.
- Proven analytical and problem-solving talents.
- Strong attention to detail, effective time management, and a dedicated approach to client service within a collaborative team structure.
Responsibilities
- Deliver prompt technical support to clients via email, phone, and remote access.
- Identify and fix software errors, escalating intricate issues as needed while documenting all interactions in detail.
- Execute data migrations and develop reports or layouts.
- Conduct training sessions to help clients adopt software best practices.
- Examine client workflows to recommend enhancements and monitor support tickets to maintain timely case resolutions.
- Support software implementation initiatives.
- Organize your tasks to adhere to schedules, collect client input for leadership, and seek chances to provide additional value while adhering to organizational quality benchmarks.
Benefits & Perks
- Competitive salary package.
- Comprehensive medical and health insurance coverage.
- Structured leave policy featuring annual time off.
- Flexible work arrangements.
- Clear pathways for professional development and ongoing career growth.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Inpatient Coding Supervisor – Mid-Shift
Med-Metrix
This leadership position is centered on leading and refining the output of an inpatient coding group. In this virtual capacity, you will handle daily functions to guarantee that output and precision goals are hit on a regular basis. You will act as a primary point of contact, handling task lists, verifying that Service Level Agreements are respected, and assigning tasks based on coder availability and account urgency. By building a supportive setting, you will be instrumental in upholding superior performance standards and assisting with the career growth of your personnel. Furthermore, you will focus on increasing efficiency and ensuring regulatory adherence within the unit. Your duties involve tracking performance indicators, performing routine evaluations, and working alongside quality control groups to resolve error patterns and launch correction methods. You will also participate in workflow enhancements, assist with automation programs, and ensure your staff stays current with changing coding mandates. Using analytical findings and consistent communication with management and client partners, you will guarantee that every inpatient coding task is performed with accuracy, honesty, and a dedication to excellence.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Accounts Payable Specialist
SupportNinja
This organization functions as an AI-driven outsourcing and customer experience firm, helping rapidly expanding businesses manage their operational scale. By blending human knowledge with automated workflows, the entity delivers diverse solutions, ranging from data operations and technical support to finance and accounting. With a priority on compliance and data privacy, the business operates as a key partner for both established enterprises and startups aiming to enhance their internal capacity and customer experiences.