Business Operations Expert
Posted 2 days ago
You'll complete your application on micro1's career site.
About the Role
This role is designed for seasoned professionals who can leverage their operational expertise to build AI testing benchmarks. Your objective is to convert genuine business workflows into intricate, multi-stage challenges that push AI models beyond basic data retrieval. You will be instrumental in gauging the current potential of AI by crafting tasks that necessitate careful analysis and sound judgment. Furthermore, you will produce standardized evaluation metrics and assemble realistic resources—including process documents, system data, and spreadsheets—to ensure every assessment is both authentic and demanding.
Requirements
- Minimum of five years of direct, hands-on experience in business operations, with a focus on workflow management, process design, or operational reporting.
- Proven track record of taking personal ownership of operational tasks, rather than operating in a supervisory or secondary capacity.
- Demonstrable history of developing or utilizing formal standards, such as training materials, quality checklists, or standard operating procedures.
- Advanced proficiency in Excel and the ability to integrate and interpret data from diverse documentation sources.
- English language proficiency at a minimum of B2 level, with C1 level preferred.
- Prior experience in benchmarking or evaluating large language models or AI systems is advantageous.
Responsibilities
- Design complex, multi-layered tasks derived from professional operational workflows such as process architecture and reporting.
- Draft detailed instructions and establish objective scoring frameworks to enable uniform assessment of AI performance.
- Generate or assemble authentic task materials, including operational logs and system data exports.
- Ensure that assignments maintain a high degree of difficulty and require deep critical thinking.
- Identify and report any unclear or poorly defined tasks to maintain project standards.
- Meet all submission deadlines for approved project deliverables.
Benefits & Perks
- This is a fully remote, globally accessible position without location constraints.
- Pay is provided at a rate equivalent to as much as 90 dollars per hour.
- Projects are structured around tasks that typically take 10 hours each to complete.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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