Call Center Agent, Outbound Market Research
Posted 26 days ago
You'll complete your application on Smart Apartment Data's career site.
About the Role
We are hiring a committed Call Center Agent to support our outbound market research division. Your contributions will be essential in delivering precise and dependable intelligence to property managers and real estate specialists nationwide. By gathering and managing key data, you will help professionals in the sector make data-driven choices. This role provides a consistent, entirely remote position for candidates who thrive in a results-focused, organized setting. We seek professionals dedicated to upholding our rigorous data quality standards. Your onboarding will include organized training, and you will find pathways for internal advancement while helping the team reach its operational targets.
Requirements
- Minimum of six months of experience in a call center, with preference for those with an outbound calling or market research background.
- Proficiency in English, both verbal and written.
- Equipped with a personal computer, a noise-cancelling headset, and a stable internet connection with a backup source for remote operations.
- Availability to work graveyard shifts in a quiet, undisturbed home office environment.
- Fundamental computer skills, including typing and data entry, with the stamina to conduct calls for long stretches.
Responsibilities
- Perform outbound calls to interview contacts and retrieve vital property details.
- Log all gathered findings accurately into our designated data management platform.
- Verify and refresh current files through effective online investigation.
- Maintain meticulous standards to ensure all data captured is precise.
- Follow established protocols strictly to keep data collection consistent and objective.
- Achieve defined quality benchmarks and productivity targets consistently.
- Collaborate closely with leadership and colleagues to fulfill departmental goals.
- Adhere to all organizational regulations, standard operating procedures, and call monitoring protocols throughout your work hours.
Benefits & Perks
- Monthly compensation of PHP 21,000.
- 100% remote working arrangement.
- Access to comprehensive training and potential for career advancement in the operations branch.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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