Case Management Specialist – Healthcare
Posted 8 days ago
You'll complete your application on Core-VA Solutions's career site.
About the Role
This firm specializes in reducing administrative workloads for therapy practices and long-term care facilities by offering expert virtual support, allowing medical practitioners to prioritize patient outcomes. The organization bridges healthcare, insurance, and consulting to enhance operational effectiveness. The Case Management Specialist functions as a key connector between community groups, families, and healthcare providers, managing intricate administrative responsibilities and ensuring accurate execution of patient service plans. The role operates within a remote-first, collaborative environment focused on high-quality service delivery.
Requirements
- Minimum of two years of professional experience in care coordination, case management, or a similar human services or healthcare function.
- Experience with U.S.-based clientele is required.
- Proven background in reporting, thorough documentation, and scheduling.
- Competence with electronic health record systems, case management software, or common office technology.
- Strong attention to detail, exceptional organizational abilities, and a commitment to client-centered service.
- Capacity to manage sensitive data while upholding strict confidentiality.
- Ability to work both as a team member and as an independent contributor.
- Proficiency in English is required, with bilingual fluency in Spanish preferred.
Responsibilities
- Maintain precise and compliant case files and service plans that meet all agency and state standards.
- Coordinate and schedule referrals, appointments, service authorizations, and necessary follow-up activities.
- Serve as a primary point of contact for families, clients, community resources, and providers to ensure smooth communication.
- Design and oversee customized service plans while tracking progress and critical deadlines.
- Generate comprehensive reports regarding service utilization and patient outcomes.
- Address care-related issues and eliminate obstacles to service accessibility.
- Provide interpretation or translation support for Spanish-speaking clients as required.
- Offer regular input to enhance internal processes and service quality benchmarks.
Benefits & Perks
- Opportunity to work in a fully remote environment.
- Provision of paid time off and compensation for six U.S. public holidays.
- Access to professional development, continuous support, and structured training initiatives.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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