Case Manager Assistant
Posted 5 days ago
You'll complete your application on HireHawk's career site.
About the Role
As a Case Manager Assistant, you will act as a primary support resource for a case manager in a legal environment. You are essential to daily operations, ensuring tasks are completed accurately and case momentum is maintained. Your function involves organizing files and acting as a bridge between internal staff, medical professionals, and clients. As a member of a global team, you will help create an efficient workflow. You should enjoy managing schedules and monitoring deadlines, as you will manage administrative duties to allow the case manager to concentrate on strategy and advocacy.
Requirements
- You must possess at least two years of experience assisting case managers within a US-based personal injury law practice.
- You need to be professionally fluent in English, both in speaking and writing.
- You must demonstrate strong organizational abilities and precise attention to detail.
- You should be proficient with Google Workspace or Microsoft Office and familiar with legal case management tools.
- You are required to work full-time during US Pacific Time business hours.
- You must have a stable internet connection and a private, professional office space.
- Previous experience with premises liability cases or working via remote desktop protocols is a significant advantage.
Responsibilities
- You will arrange medical appointments for clients and keep treatment calendars updated.
- You will solicit necessary medical and billing files from providers and conduct regular follow-ups until they are received.
- You will maintain orderly and current case files using the firm’s internal software.
- You will oversee time-sensitive deadlines, track pending tasks, and notify the case manager of any potential issues.
- You will correspond with clients and insurance agents to obtain necessary data.
- You will draft routine documentation and forms.
- You will ensure all client privacy and confidentiality regulations are upheld.
Benefits & Perks
- This is a full-time, remote contractor position.
- The schedule is set to follow US Pacific Time zone hours.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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