Channels Performance Specialist
Posted 6 days ago
You'll complete your application on Spreetail's career site.
About the Role
This provider functions as an ecommerce accelerator focused on helping brands and manufacturers of large, heavy items expand their market presence. Serving as an Oversize Accelerator, the organization helps clients increase sales on platforms like Target+, Walmart, and Amazon. By utilizing a network of fulfillment hubs, they facilitate expedited shipping and next-day arrival for a worldwide clientele. The Channels Performance Specialist position is essential for sustaining account health and fostering operational success. You will join a fast-paced group to create and execute initiatives that improve business profitability, order processing, and the overall shopper experience. You will have the chance to contribute significantly to enhancing brand credibility and product discovery through collaborative, data-backed efforts.
Requirements
- You must demonstrate exceptional organizational capabilities, meticulous attention to detail, and the ability to balance various simultaneous priorities.
- You need foundational analytical skills to process and interpret moderate amounts of data for decision-making purposes.
- You should be proficient in core Microsoft software, particularly regarding logical functions and navigation within Excel.
- You are required to have a firm grasp of customer service workflows and how software systems integrate with sales channels.
- You must be proactive, persistent, and capable of developing innovative solutions.
- You need a reliable, wired internet connection with a minimum speed of 10 Mbps.
- You must provide a private workspace with a computer (Windows 10 or Mac OSX) that uses at least an Intel i3 processor (4th generation or newer) and 4GB of RAM.
- Your setup must include a PC headset, an HD webcam (minimum 720p), and a dual-monitor configuration.
Responsibilities
- You will oversee and surpass key performance indicators for channel accounts to facilitate ongoing expansion.
- You will maintain regular contact with channel partners and management to provide reports on strategic goals and account status.
- You will spearhead initiatives to optimize processes and manage changes related to order quality, return rates, profit margins, and consumer satisfaction.
- You will govern current operational tasks while creating and rolling out improved workflows to satisfy future customer needs.
- You will assist in improving product listings to boost consumer trust, interaction with Q&A sections, and product review ratings.
Benefits & Perks
- This is a fully remote position that enables a work-from-home arrangement, requiring you to supply your own hardware, such as a computer, dual monitors, an HD webcam, and a headset.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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