Chiropractic Virtual Assistant, Front Desk Coordinator – ChiroTouch EMR
Posted 8 days ago
You'll complete your application on Staffing For Doctors's career site.
About the Role
This position involves serving as a Chiropractic Virtual Assistant and Front Desk Coordinator, acting as a remote member of a clinical staff. You will provide comprehensive administrative and front-desk assistance to help chiropractic offices sustain smooth workflows and excellent patient interaction. You will operate in a professional virtual setting where detailed work and effective communication are essential.
Requirements
- You must possess practical, current experience utilizing ChiroTouch EMR software.
- You need a demonstrated history of successfully handling large call volumes in a healthcare environment.
- You must exhibit high levels of clarity and professionalism in spoken English.
- You are required to have a background working in chiropractic offices, physical therapy clinics, or rehabilitation facilities.
- You should be adept at using Intermedia VOIP or equivalent cloud-based telephone systems.
- You are expected to show strong multitasking skills, meticulous attention to detail, and the ability to manage diverse administrative duties between phone calls.
Responsibilities
- You will handle a large volume of incoming and outgoing calls via the Intermedia VOIP platform.
- You will address patient inquiries, arrange care schedules, verify appointments, and coordinate rescheduling requests.
- You will conduct routine appointment reminders to reduce absences and maintain a fully booked clinic schedule.
- You will ensure data accuracy while updating patient files, intake paperwork, and calendars inside the ChiroTouch EMR system as events happen.
- You will manage routine medical administrative work, such as organizing documentation, overseeing electronic faxes, and handling internal communications.
- You will facilitate the timely transfer of patient questions, medical notes, and treatment plan queries to the appropriate providers.
- You will assist patients by clarifying practice policies, appointment logistics, and new patient onboarding procedures.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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