Clinic Associate
Posted 1 month ago
You'll complete your application on Intellect's career site.
About the Role
This organization focuses on revolutionizing mental health and wellness in professional environments using a platform grounded in research. By combining modern tech with a personal touch, the firm facilitates mental health support for users in 30 languages across 60 nations. Their suite of services encompasses self-paced modules, connections to licensed psychologists and behavioral health experts, and crisis intervention, helping businesses boost staff health, efficiency, and team collaboration.
Requirements
- You must possess at least a Bachelor's degree or its equivalent.
- You need prior experience in fields like clinical operations, healthcare administration, or care coordination.
- You must demonstrate excellent verbal and written English skills and feel confident communicating via phone, email, and WhatsApp.
- You need high precision when handling client data and digital tasks.
- You should be capable of working autonomously in a remote setting and utilizing various online platforms.
- You must be located in the Philippines and available to work a rotating schedule that includes three night shifts weekly and two Saturdays every month.
Responsibilities
- You will handle daily clinic functions by addressing client inquiries through multiple communication channels.
- You will oversee client registration, schedule appointments, and manage any necessary changes or cancellations while keeping data precise in internal systems and Electronic Medical Records.
- You will provide administrative help to clinicians, track payments, handle invoices, and compile regular reports.
- You will assist new clients during their introduction to the services, explain available options, and refer clinical or operational issues to the right staff.
- You will work alongside the Singapore team to maintain consistent service levels and assist with corporate service inquiries.
Benefits & Perks
- You will work in a multicultural, global setting that encourages flexible schedules to promote lasting well-being.
- You will receive a robust leave package, which features a company-wide festive break for Christmas, birthday leave, and four mental health days per year.
- You are eligible for performance-related bonuses, a professional growth budget, and full medical insurance.
- You will get full access to the firm's mental health mobile application, clinical support, and invitations to community gatherings and social events.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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