Clinical Care Coordinator
Posted 3 days ago
You'll complete your application on SnappyCX's career site.
About the Role
We are seeking a committed Clinical Care Coordinator to help provide superior outsourcing services. Our organization supports business growth by offering customized assistance, creating an engaging space for healthcare staff to perform necessary administrative and clinical duties. You will serve a pivotal function in maintaining smooth patient care and ensuring medical practices function efficiently in a high-demand setting. By acting as a liaison between patients and medical providers, you will help uphold excellent service standards. This remote position allows you to manage essential patient care processes for U.S.-based practices while supporting the goals of our healthcare partners. We are searching for motivated professionals who prioritize patient wellbeing and can uphold high standards of work in a virtual environment.
Requirements
- You are required to have a clinical background, with specific preference for those with professional history or training as a Physician Assistant, Doctor, Nurse, or Medical Assistant.
- You should demonstrate a solid grasp of clinical processes and medical terminology, along with past experience in medical virtual assistance, clinical administration, or care coordination.
- Experience using EMR/EHR platforms is mandatory, and a background assisting U.S.-based healthcare organizations is strongly favored.
- You must possess high-level English communication skills, with additional proficiency in Spanish considered a significant asset.
- You should be able to work autonomously in a virtual setting while balancing several priorities, practicing rigorous HIPAA compliance, and displaying strong documentation and organizational abilities.
- Familiarity with various healthcare communication tools and platforms is seen as an added benefit.
Responsibilities
- You will manage direct patient interactions regarding their treatment schedules, appointments, and care requirements, while ensuring every exchange is logged precisely in the EMR/EHR.
- You will organize care across various providers, pharmacies, facilities, and specialists, which involves monitoring imaging, lab reports, and medical records.
- Your routine tasks will include helping with patient intakes, confirming insurance coverage, and overseeing prior authorizations.
- You will perform care management and follow-up communications, including participation in Chronic Care Management.
- You are required to aid with clinical administrative processes by processing prescription renewals, flagging matters that need provider intervention, and delivering important medical guidance to patients while upholding data privacy at every step.
Benefits & Perks
- This role is provided as a fully remote independent contractor opportunity, following a schedule consistent with U.S. business hours.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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