
Cold Caller, Appointment Setter – US Healthcare B2B
Posted 5 days ago
You'll complete your application on Total Life's career site.
About the Role
This virtual therapy platform focuses on increasing mental health accessibility for the elderly. The organization delivers customized support for anxiety, depression, chronic pain, and cognitive issues, providing therapy for individuals, couples, families, and groups. By addressing the specific requirements of aging individuals and frequently leveraging Medicare to reduce costs, the organization strives to simplify access to therapy. You will join the partnerships department to connect clinical services with facilities that care for seniors, collaborating with medical professionals to distribute these vital wellness tools. This is a sustained, collaborative position within a US-based team, aimed at enhancing senior wellbeing through accessible treatment.
Requirements
- Minimum of three years of demonstrable success in appointment scheduling and cold calling.
- Prior work experience within US healthcare environments, such as clinics, medical offices, senior living, or home health, is highly desired.
- Excellent command of written and spoken English with a neutral accent and a history of meeting quotas for calls and appointments.
- Knowledge of HIPAA and fundamental US healthcare terminology is a significant advantage.
- Ability to professionally address objections and engage with front-office gatekeepers.
- Advanced proficiency in the HubSpot CRM and common dialer software.
- Stable high-speed internet, a dedicated quiet workspace, power backup, and a noise-cancelling headset.
- Availability to work Monday through Friday during US Central or Eastern time zones.
- Submission of a 1-2 minute audio clip featuring a personal introduction and a practice cold call is mandatory for your application.
Responsibilities
- Reach out to physician offices, home health organizations, senior residences, and nursing facilities in the US to grow the service network.
- Engage with administrative staff to connect with decision-makers and practice managers.
- Instruct healthcare offices on the organization’s patient support services and explain Medicare initiatives like the CMS ACCESS Model.
- Secure high-quality meetings for the partnerships group with potential leads.
- Manage follow-ups for warm leads derived from conference attendance and email marketing.
- Document all interaction results and upcoming actions inside the HubSpot CRM.
- Present weekly performance reports and offer insights on the success of objection handling techniques and call scripts.
Benefits & Perks
- A completely remote position for candidates residing in the Philippines.
- Flexible weekly scheduling with the possibility of increased hours for high-performing employees.
- Direct involvement in impactful, long-term work that improves mental health care access for seniors while collaborating with a US-based partnerships team.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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