Cold Caller – Home Care
Posted 4 days ago
You'll complete your application on Genius Agency's career site.
About the Role
This remote position entails reaching out to individuals and families to offer home care solutions through professional B2C communication. You will act as a supportive advocate, assisting families in evaluating options for nursing management and daily living support. The position emphasizes a consultative sales strategy, focusing on building long-term relationships and credibility rather than utilizing aggressive closing techniques. By bridging the gap between those requiring assistance and care providers, you will play a crucial role in improving the lives of others.
Requirements
- Demonstrated history in cold calling, lead qualification, or consultative sales within a B2C environment.
- Prior experience within the medical, home care, hospice, senior assistance, or insurance sectors is highly desired.
- Superior verbal communication abilities combined with practiced active listening techniques.
- High levels of patience and empathy, with an ability to simplify complex health care topics for clients.
- Proficiency in managing objections and a solid grasp of the private-pay health care landscape and affluent populations in the United States.
- Strong self-organization, internal motivation, and the capacity to meet performance targets while sustaining professional connections with medical facilities and staff.
Responsibilities
- Engage in outbound B2C cold calls to potential customers and their relatives.
- Assess the particular home care requirements of prospects and determine their eligibility.
- Inform clients about service offerings, such as assistance with medication, companionship, and support from nursing assistants.
- Establish genuine connections and gain the confidence of leads during introductory interactions.
- Document detailed summaries of discussions and track the progress of every lead.
- Execute systematic follow-up actions to successfully guide prospects along the sales cycle.
- Cultivate productive partnerships with medical professionals, such as doctors and hospital discharge planners, to generate consistent referral streams.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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