Collections Specialist
Posted 23 days ago
You'll complete your application on Panoptyc's career site.
About the Role
In this position, you will manage proactive outreach regarding past-due invoices by calling and emailing clients every day. You will assess client ledgers to confirm that balances are correctly assigned and reconciled. Your primary objective involves keeping the accounts receivable aging schedule current and establishing payment arrangements that secure the organization's revenue. You will work closely with the Sales and Customer Success departments to settle disputes that hinder payments. Furthermore, you will be expected to pinpoint the reasons for late payments, execute corrective strategies, and provide thorough documentation of all interactions and financial activities to the finance management team.
Requirements
- You should possess a minimum of two years of professional experience within collections, accounts receivable, or finance operations, with a demonstrated ability to oversee large portfolios and lower Days Sales Outstanding.
- You must demonstrate strong negotiation skills and the poise to handle challenging financial discussions with a professional demeanor.
- You are required to have superior written and oral communication capabilities and be highly skilled in Excel.
- Knowledge of CRM and accounting platforms such as QuickBooks, HubSpot, or Salesforce is considered an asset.
- You must maintain an organized system for outreach and follow-up activities while possessing the analytical ability to detect data trends and resolve accounting discrepancies.
Responsibilities
- You will log all client interactions and financial movements, ensuring all actions follow corporate policies and applicable financial standards.
- You will serve as the main contact for client questions about invoices and cultivate professional rapport with key billing stakeholders.
- You will refine existing billing and collections workflows and supply management with regular status briefings and aging analytics.
- You will recognize trends in how clients pay and create effective methods to increase payment recovery.
- You will assist the finance department by sharing knowledge regarding collection patterns that could affect company liquidity.
Benefits & Perks
- This role provides a fully remote setting with flexible working options.
- The compensation structure is based on an hourly wage for this temporary or contract assignment.
- You will be part of a fast-growing organization utilizing innovative visual AI and expert manual auditing to progress retail loss prevention technology.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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