Commerce Operation Manager
Posted 24 days ago
You'll complete your application on OneTeamAnywhere's career site.
About the Role
We are looking for a Commerce Operation Manager to direct the full range of commerce activities for our clients. You will manage the entire transactional journey, encompassing order initiation, payment collection, sourcing, supplier disbursement, order delivery, and reconciliation. It is your responsibility to guarantee smooth transaction processing by maintaining precise ownership and closing any operational gaps. You will play a vital role in building essential systems, such as escalation protocols, control benchmarks, and service level agreements, while fostering high standards of operational execution. You will report to the Head of Growth and maintain a secondary reporting line to the Founder and CEO. Working in a cross-functional capacity, you will coordinate with Product, Finance, Tech, and Go-to-Market departments to optimize and expand our internal infrastructure. A primary objective is to pinpoint operational bottlenecks, such as labor-intensive manual tasks or reliance on spreadsheets, and pivot toward automated or standardized solutions to enhance business agility and efficiency.
Requirements
- You should have at least five years of experience in transaction-platform, marketplace, or e-commerce operations.
- You must demonstrate practical experience with fulfillment, reconciliation, payment, and order workflows.
- You need a verified history of managing teams, fostering accountability, and setting reliable operational rhythms.
- You must be fluent in both Chinese and English.
- You should demonstrate an operational mindset focused on building scalable systems, ownership structures, and robust controls.
- You must be proficient in Google Sheets or Excel and utilize a data-driven approach to manage margins, identify financial leakage, and reconcile complex information.
- Experience in automating processes is highly preferred.
- You are required to be legally permitted to work and reside in the Philippines.
Responsibilities
- You will oversee the end-to-end commerce operations lifecycle, ensuring all order, payment, and reconciliation processes are accurate and seamless.
- You will establish clear accountability, service level agreements, and escalation procedures for all transaction-related workflows.
- You will lead the Conversion operations team, with oversight of logistics, sourcing, and account management functions.
- You will evaluate current procedures to remove redundant steps or manual data entry, shifting toward standardized and automated processes.
- You will partner with Finance, Product, and Tech teams to upgrade the overall operating system and improve business results.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.