Coordination Manager
Posted 26 days ago
You'll complete your application on New Era Technology's career site.
About the Role
This role centers on managing the smooth implementation of work orders and fostering ongoing organizational improvements. Your work will involve refining operational workflows to maintain strict compliance with PMO benchmarks. Serving as a key link between different departments, you will ensure the delivery of high-caliber services to clients across government, healthcare, and enterprise technology sectors. As a leader, you will mentor and guide Service Coordinators, handle difficult escalations, and evaluate performance data to uncover ways to enhance operations. By working alongside diverse stakeholders, you will promote operational excellence and incorporate quality and risk management into standard practices, helping keep the firm at the cutting edge of technological modernization.
Requirements
- Minimum of three to five years of experience within service delivery, operations, or project management settings.
- Proven capability to oversee several workstreams at once while upholding high quality standards.
- Substantial experience in addressing and solving operational difficulties.
- Demonstrated history of effective leadership and team mentorship.
- Skilled in interpreting performance metrics and applying data-driven solutions to optimize processes.
- Strong written and verbal communication abilities along with expertise in managing stakeholder relationships.
- Possession of a PMP certification or an equivalent project management credential is highly preferred.
Responsibilities
- Supervise the end-to-end work order process and resolve complex operational escalations.
- Provide direct supervision and professional development to the Service Coordinator team to promote a culture of constant improvement.
- Enhance operational workflows to guarantee adherence to PMO requirements.
- Evaluate KPIs and operational data regularly to monitor achievements and detect potential refinements.
- Partner with internal teams to boost service quality and embed comprehensive risk, quality, and compliance protocols.
- Monitor industry developments and emerging practices to maintain the company’s competitive and innovative edge.
Benefits & Perks
- Provides a comprehensive and competitive benefits program tailored to support employee wellness and professional advancement.
- Supports individual growth through ongoing educational opportunities and access to a community of certified industry professionals.
- Offers a collaborative, inclusive, and team-focused environment that prioritizes employee input and sustainable career growth.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.