Coordinator Assistant, HHAeXchange Proficiency
Posted 25 days ago
You'll complete your application on SnappyCX's career site.
About the Role
We are looking for a committed Coordinator Assistant skilled in HHAeXchange to assist with the daily administrative and operational tasks of a home care agency operating in the United States. You will be instrumental in upholding accurate documentation and staffing standards, which helps ensure the smooth provision of home healthcare to patients and their caregivers. This full-time, work-from-home position demands a high level of detail-oriented, professional involvement. Your primary focus will be preserving the quality of medical records, coordinating between clinical staff and caregivers, and ensuring operational adherence in a demanding setting.
Requirements
- Minimum of two years of professional experience in home care administration, healthcare coordination, or scheduling within the US market.
- Expertise in using HHAeXchange is required.
- Proven ability to manage visit maintenance and electronic visit verification, as well as experience tracking physician orders and medical records.
- Excellent verbal and written command of the English language to interact effectively with patients, medical staff, and doctors.
- Superior organizational and time-management skills with a focus on precision.
- Must possess your own reliable workstation, high-speed internet, a professional-grade headset with a microphone, and a quiet space free from interruptions for remote work.
Responsibilities
- Contacting doctor's offices to secure signed medical orders and monitoring pending paperwork.
- Reviewing electronic visit verification logs to address and fix any omitted or unfinished entries.
- Partnering with nurses and caregivers to gather missing visit documentation.
- Overseeing caregiver schedules, which includes addressing sudden staffing shortages and reaching out to staff to guarantee shift coverage.
- Recording all daily communications and follow-up efforts with precision.
- Upholding professional communication standards with colleagues, medical personnel, and patients to ensure full compliance with healthcare laws and organizational policies.
Benefits & Perks
- This is a full-time, remote role that allows for working from your home office.
- The workday includes a 45-minute break that is unpaid.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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