Corporate Travel Counselor
Posted 15 days ago
You'll complete your application on American Express Global Business Travel's career site.
About the Role
This organization specializes in full-scale corporate travel management, providing modern, tech-enabled resources to improve organizational travel efficiency. In the Corporate Travel Counselor position, you will be a key contributor to improving business travel experiences for a wide variety of clients. You will function within an international support network, helping entities handle their travel requirements through professional reservations, adherence to policy, and consistent support. You will contribute to a collaborative, client-oriented team aimed at achieving account-specific targets and upholding superior service standards. You will assist in managing smooth domestic and global business travel, using your professional knowledge to troubleshoot issues and offer expert guidance to travelers. This position is intended for those who succeed in high-tempo settings and are dedicated to providing top-tier service in the travel sector.
Requirements
- You should have at least three years of professional travel industry experience, ideally within airline reservations, corporate travel, or general travel coordination.
- You must be technically proficient, specifically in using native Global Distribution Systems like Amadeus and Sabre.
- You need to have a deep knowledge of ticketing regulations and pricing structures for car rentals, hotels, and air travel.
- You are expected to show excellent verbal and written communication abilities, strong attention to detail, and the skill to solve client problems on your own.
- You must uphold the confidentiality of traveler data, demonstrate teamwork skills, and remain open to receiving performance feedback.
- You must be prepared to work a flexible schedule, which includes availability on weekends and participating in a continuous 24/7 travel support rotation.
Responsibilities
- You will guide clients and organize intricate travel plans for corporate individuals and groups.
- Your everyday tasks involve securing reservations for air, rail, road, and various lodging options for domestic and global travel.
- You will use Global Distribution Systems to complete your work and interact with clients via chat, phone, email, and internal platforms.
- You are expected to offer proactive travel recommendations and upsell services while making sure every booking complies with corporate travel guidelines.
- You will operate both autonomously and as part of a team to reach company goals, which includes upholding high levels of traveler satisfaction, adhering to call schedules, and hitting established service-level benchmarks.
Benefits & Perks
- You will have access to a wide-ranging benefits package, including country-specific flexible plans, retirement savings options, health and welfare insurance, and parental leave with adoption support.
- Staff and their relatives have access to numerous wellbeing resources.
- You will receive exclusive discounts on travel services such as car rentals, cruises, hotels, and flights.
- Professional advancement is encouraged through leadership programs and a library of more than 20,000 training courses.
- Employees benefit from internal career mobility options, participation in inclusion networks, and the provision of reasonable accommodations for qualified individuals with disabilities.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Inpatient Coding Supervisor – Mid-Shift
Med-Metrix
This leadership position is centered on leading and refining the output of an inpatient coding group. In this virtual capacity, you will handle daily functions to guarantee that output and precision goals are hit on a regular basis. You will act as a primary point of contact, handling task lists, verifying that Service Level Agreements are respected, and assigning tasks based on coder availability and account urgency. By building a supportive setting, you will be instrumental in upholding superior performance standards and assisting with the career growth of your personnel. Furthermore, you will focus on increasing efficiency and ensuring regulatory adherence within the unit. Your duties involve tracking performance indicators, performing routine evaluations, and working alongside quality control groups to resolve error patterns and launch correction methods. You will also participate in workflow enhancements, assist with automation programs, and ensure your staff stays current with changing coding mandates. Using analytical findings and consistent communication with management and client partners, you will guarantee that every inpatient coding task is performed with accuracy, honesty, and a dedication to excellence.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.