CRM and Admin Specialist
Posted 10 days ago
You'll complete your application on Hunt St's career site.
About the Role
This Australia-based recruitment agency focuses on connecting SMEs with high-quality offshore professionals. By offering a transparent, cost-effective alternative to traditional outsourcing, the organization ensures both client value and equitable pay for staff. Adhering to strict compliance and ethical standards, the team recruits specialists from India, Indonesia, Nepal, and the Philippines. The CRM and Admin Specialist serves a central operational function, maintaining e-commerce systems and backend CRM platforms. This role is suited for an organized professional who excels at refining digital infrastructure and workflows. You will collaborate directly with a leadership team that fosters autonomy, welcomes innovative concepts, and prioritizes the implementation of AI-supported solutions to resolve operational hurdles.
Requirements
- Residency in the Philippines with a minimum of three years of experience in administrative, e-commerce, or CRM roles.
- Technical expertise in Pipedrive, including pipeline management, report generation, automation, and custom fields.
- Demonstrated skill in managing WooCommerce orders and product databases.
- Excellent verbal and written English communication skills combined with a high degree of precision.
- Access to a dependable home office environment.
- Ability to commit to a schedule aligned with Australian business hours.
- Prior knowledge of WordPress, Elementor, email marketing software like Mailchimp or Klaviyo, and automation platforms like Make or Zapier is highly preferred.
- Must report current client obligations and agree to list this position as an independent contractor on your LinkedIn profile.
Responsibilities
- Maintain and refine the Pipedrive CRM to guarantee the integrity of all deal and contact data.
- Evaluate prospective leads, administer pipeline phases, and design automated customer sequences.
- Supervise WooCommerce operations, including the management of stock, pricing, product entries, and plugin connectivity.
- Develop sales activity and conversion rate analytics via performance dashboards.
- Administer shared email accounts, organize schedules, and coordinate appointments.
- Generate comprehensive documentation and Standard Operating Procedures.
- Analyze recurring manual tasks to uncover inefficiencies and integrate AI technology to elevate service quality and operational output.
Benefits & Perks
- Complete remote work flexibility.
- Potential for progression to a full-time schedule as the company grows.
- Eligibility for performance-linked incentive bonuses.
- Autonomy to propose and execute process improvements.
- Opportunities for professional growth in automation and CRM technologies under the mentorship of supportive founders.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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