Customer Operations Specialist – Contract
Posted 19 days ago
You'll complete your application on OpenTable's career site.
About the Role
This contract-based Customer Operations Specialist position supports a worldwide clientele by providing critical administrative and operational help. You will assist in ensuring that hotel, restaurant, and group accounts function correctly and maintain data accuracy. Ideal for individuals who thrive on precision, this role involves participating in a collaborative team to refine workflows, work with internal partners, and uphold excellence in account management for a global service platform.
Requirements
- You need a minimum of one year of professional experience in operations, administration, customer support, hospitality, or implementation.
- You must be skilled at data entry and record maintenance, with fluency in Google Workspace or Microsoft Office.
- You are required to demonstrate excellent communication abilities, the capacity to handle competing priorities on strict schedules, and meticulous attention to detail.
- You must have prior experience using administrative platforms or CRM software.
- It is highly advantageous to have a history in SaaS, hospitality, or the restaurant sector, or prior experience in customer onboarding or quality assurance.
- It is beneficial to be familiar with task management tools like Monday.com, Trello, or Jira, as well as an understanding of restaurant operations and related software platforms.
Responsibilities
- You will deliver extensive administrative and operational support to an international client network.
- You will oversee account configurations and keep database information accurate and reliable.
- You will execute regular data audits, quality checks, and record verification tasks for customer and restaurant profiles.
- You will generate, interpret, and share both routine and specialized reports as well as marketing templates.
- You will detect operational inefficiencies and deploy improvements using automation and AI technologies.
- You will partner with multidisciplinary teams on special projects and system enhancements.
- You will rectify data errors and ensure all outputs align with quality requirements and time constraints.
Benefits & Perks
- You will receive a flexible schedule designed to support a distributed team across various time zones.
- The organization adheres to all applicable employment laws and regulations in every region.
- Support and reasonable accommodations are provided for qualified applicants throughout the hiring and employment lifecycle.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.