Customer Supply Chain Coordinator
Posted 24 days ago
You'll complete your application on NeoWork's career site.
About the Role
You will function as a Customer Supply Chain Coordinator, serving as a key partner in maintaining fluid logistics and order fulfillment processes. Operating as an extension of the client's own team, you will uphold rigorous operational and service standards within a high-speed business landscape. Your mandate involves supervising the movement of orders and facilitating clear communication among stakeholders to keep business functions efficient. This role is suited for a dedicated professional who performs well in a remote, collaborative environment and is committed to fostering the long-term success of clients on a worldwide scale.
Requirements
- Demonstrate fluency in English, both written and verbal, with excellent professional email etiquette.
- Possess proven experience in order management, supply chain, logistics, or similar coordination roles.
- Show high levels of organizational skill and meticulous attention to detail.
- Capability to manage high-volume email traffic, perform data entry, and use various web portals at the same time.
- Ability to commit to full-time hours aligned with the Chicago time zone.
- Experience with NetSuite or other ERP software, retail vendor portals, and carrier or warehouse systems is highly preferred.
- Background in general distribution or the Consumer Packaged Goods industry is considered a plus.
Responsibilities
- Provide customers and logistics partners with prompt updates regarding order status and estimated arrival times.
- Ensure that orders are successfully communicated to warehouse and transportation sites.
- Input manual, sample, and other miscellaneous orders into the necessary systems with high accuracy.
- Track purchase orders, shipment dates, and assigned carriers to maintain project timelines.
- Collaborate with internal staff, warehouse contacts, and customers to identify and rectify any issues with orders.
- Handle a large volume of email correspondence with professionalism and clarity.
- Update and manage shipment data across multiple integrated digital platforms.
Benefits & Perks
- Flexible remote work environment with a global, growing team.
- Competitive salary package.
- Paid Time Off and designated holiday leave.
- Comprehensive HMO coverage.
- Provision of a gym allowance.
- Additional holiday compensation.
- Prospects for long-term professional development within a fast-moving organization.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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