Data Analyst, Reporting
Posted 8 days ago
You'll complete your application on NeoWork's career site.
About the Role
This role involves serving as a primary analytical partner to help clients improve their operational scale through data-informed strategies. You will function as a core member of client-facing teams, delivering business intelligence to boost revenue and retention. Working in a fast-paced environment, you will support functions such as workforce management and quality assurance to provide high-value services. This fully remote, Philippines-based position is well-suited for someone who enjoys transforming complex datasets into useful insights within a culture that prioritizes continuous professional learning.
Requirements
- Minimum of two years of professional experience in business intelligence, reporting, or data analysis.
- Advanced capability in Google Sheets or Excel, specifically regarding pivot tables, Power Query, and sophisticated formulas.
- Technical proficiency in SQL and experience using a BI platform like Tableau, Looker, or Power BI.
- Strong capacity for analytical thinking and detail-oriented work, with excellent verbal and written English communication skills.
- Residence in the Philippines with a stable internet connection and a functional home office.
- Desirable qualifications include familiarity with HubSpot or Salesforce reporting, as well as scripting or Python skills for automation purposes.
Responsibilities
- Develop and manage interactive dashboards and regular reports that monitor essential business metrics.
- Perform data cleansing, validation, and analysis on extensive datasets gathered from operational systems, dialers, and CRMs.
- Track performance indicators daily to identify and alert stakeholders to emerging trends, potential risks, or irregularities.
- Convert technical data insights into straightforward recommendations for management and client representatives.
- Enhance operational performance by streamlining and automating routine reporting tasks.
- Keep thorough records of reporting logic and data terminology to guarantee clarity and consistency in all analyses.
Benefits & Perks
- Comprehensive Health Maintenance Organization (HMO) coverage.
- Paid Time Off, including Mental Health and Birthday leave.
- Provision of a gym allowance and premium pay for holidays.
- Fully remote work setup.
- Access to programs for ongoing professional advancement and skill development.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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