Data Operations Specialist
Posted 1 month ago
You'll complete your application on Uberall's career site.
About the Role
This AI-driven SaaS platform focuses on assisting brands with numerous locations to streamline and improve their local online footprint. By consolidating information regarding business locations, business listings, review tracking, and social media content, the organization utilizes its own specialized AI and performance-tuning software to boost client visibility, interaction, and earnings. The platform connects easily with a variety of analytics, point-of-sale, and CRM software to expand local SEO and reputation oversight for international marketing and customer experience departments. The Data Operations Specialist position allows you to become part of a forward-thinking group and contribute significantly to the standard of client service. In this role, you will utilize internal software to oversee vital location information, offering specialized assistance that impacts how satisfied and loyal clients remain. This position is entirely remote and provides a setting where you can build specialized knowledge in managing location information while using top-tier technology to support the success of international brands.
Requirements
- You should possess one to two years of professional experience in data entry, quality assurance, data operations, or a similar domain.
- You need to be extremely attentive to detail and committed to both data precision and client outcomes.
- You must be proficient in English, demonstrating strong abilities in reading, speaking, and writing.
- You should have superb organizational skills to balance multiple tasks and meet strict schedules, alongside the ability to solve problems and adhere to complex workflows.
- Though not required, having advanced skills in Google Sheets, expertise in data auditing and manipulation, and prior experience using AI tools are significant assets for this position.
Responsibilities
- You will deliver expert assistance to clients regarding their business location details using the organization's unique software.
- Your primary tasks involve executing data adjustments and fixing inconsistencies by following set protocols and standard methods.
- You will conduct routine assessments of listing information to ensure top-tier accuracy and quality.
- You will offer services directly to customers to improve their satisfaction and retention, ensuring that all duties are finished within the required timeframes and performance goals.
- You will adhere to all established communication protocols, internal rules, and guidelines to provide consistent and excellent client support.
Benefits & Perks
- You will work in a fully remote setting alongside a creative and committed team.
- You will have the chance to build professional mastery in managing location data and acquire hands-on experience with premier industry tools.
- You will make a tangible contribution to the level of service provided to the company's client base.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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