DCX Communications Associate
Posted 28 days ago
You'll complete your application on Delegate CX's career site.
About the Role
This position is vital to the team, centered on maintaining and enhancing both internal and external communication. You will be responsible for creating content for a variety of platforms, such as social media, company intranets, and email campaigns, while ensuring all materials adhere to organizational standards and values. You will collaborate with different departments to address their unique communication requirements and connect business strategy with audience interest. Through the production of multimedia materials and the management of publicity projects, you will contribute to building the organization's reputation and improving stakeholder relations. This is an active role for a creative professional with a talent for storytelling who is motivated to assist the business's ongoing development through effective messaging throughout the organization.
Requirements
- You must possess a Bachelor's degree in journalism, public relations, communications, or an equivalent discipline and have a minimum of three years of professional experience.
- You are required to have high proficiency in written and spoken English.
- You must be available to work graveyard or overnight shifts that correspond with US business hours.
- You need technical expertise in desktop publishing software like Adobe Photoshop and Canva, as well as Microsoft Office tools, specifically SharePoint.
- You should have a verifiable history in video editing and production.
- You are expected to be skilled in using content management systems.
- You must demonstrate an ability to manage social media profiles by organizing graphics and consistently producing captivating digital media.
Responsibilities
- You will create and oversee content for social media and maintain the company intranet.
- You will write email communications, such as announcements and newsletters, and prepare physical documents like reports and brochures.
- You will produce podcast episodes that showcase organizational expertise and culture, while managing publicity activities to bolster the firm’s public image.
- You will write, edit, and proofread various assets while partnering with internal teams to ensure communication efforts support business objectives.
- You will track the success of campaigns using data analytics.
- You will uphold communication standards, oversee crisis response procedures, and ensure information is distributed consistently across all channels.
Benefits & Perks
- You will receive a competitive salary package.
- You will work permanently from home.
- You will be provided with required hardware and an internet allowance once you are regularized.
- You are eligible for paid time off, service incentive leaves, and HMO coverage.
- You will have access to professional development training, a travel allowance, and invitations to monthly virtual appreciation gatherings and major seasonal events.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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