DCX People Relations Specialist
Posted 3 days ago
You'll complete your application on Delegate CX's career site.
About the Role
This organization supports United States firms in scaling operations by supplying elite international personnel. Utilizing a specialized four-dimensional methodology and extensive training curricula, the firm optimizes recruitment and integration to assist clients in achieving cost-efficient growth. The focus is on integrating full-time remote staff into client environments to deliver reliable, top-tier assistance for business expansion. The People Relations Specialist manages essential employee relations tasks, with an emphasis on labor relations. This position suits an HR expert committed to upholding equitable and uniform workplace standards. You will serve as the main liaison for staff issues and complaints, verifying that labor regulations are applied properly and that the organizational climate is maintained through organized, professional support.
Requirements
- You should possess a degree in Psychology, Human Resources, or Communication.
- You must have at least three years of professional HR experience, including one to three years focused on Labor Relations.
- You must demonstrate strong command of written and verbal English.
- You should be highly organized, detail-oriented, and able to handle multiple tasks concurrently to adhere to rigorous deadlines.
- You must be proficient in Microsoft 365, Microsoft Office tools, Asana, various online portals, and standard communication platforms.
- You should maintain a sincere dedication to the HR field and an interest in the nuances of labor relations.
Responsibilities
- You will oversee the complete disciplinary cycle, encompassing investigations, record-keeping, and the delivery of termination notices.
- You will ensure disciplinary policies are applied fairly and consistently while providing guidance to management on suitable actions aligned with legal mandates and policy severity.
- You will track and resolve unauthorized leave, preserve precise logs of all occurrences and results, and facilitate the dismissal process for individuals separated for authorized or just reasons.
- You will create and deploy performance enhancement plans for managers, supervise their development, and act as a principal point of contact for labor relations disputes.
- You will collaborate with pertinent teams to ensure compliance with labor statutes and internal rules while executing exhaustive inquiries into staff grievances.
Benefits & Perks
- You will have a permanent remote working arrangement with hardware provided by the organization.
- You will receive a connectivity allowance once regularized, as well as government-required benefits and HMO coverage with an option for immediate enrollment on your first day.
- You will be provided with paid time off and service incentive leaves.
- You will have access to professional development through internal career enhancement courses within a growth-oriented environment.
- You will be invited to monthly virtual appreciation gatherings and significant live company functions during the spring and winter.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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