Dental Billing & Insurance Virtual Assistant
Posted 7 days ago
You'll complete your application on Winning Assistants LLC's career site.
About the Role
This position focuses on bridging the gap between high-caliber international professionals and dental practitioners. You will assist dental offices in optimizing their internal processes and minimizing overhead by performing specialized, HIPAA-regulated virtual support. Your work will center on managing the complete revenue cycle and daily administrative workflows, enabling clients to dedicate their attention to clinical care and business expansion.
Requirements
- You should demonstrate a track record of providing billing and insurance support for dental offices within the United States.
- You must be proficient in examining dental Explanation of Benefits, confirming insurance plan details, and managing accounts receivable.
- You are required to have fluent verbal and written English skills, effective analytical abilities, and a empathetic, professional demeanor when speaking with patients.
- You must have a dependable computer, a high-speed internet connection with a minimum speed of 25 Mbps, a noise-canceling headset, and an functional webcam.
- Experience utilizing Dentrix Ascend and Weave is advantageous.
- You must submit a local police clearance or NBI document before you can start.
Responsibilities
- You will handle outbound communications with dental insurance providers to resolve claim status, payment errors, and denials.
- You will research billing inconsistencies, monitor overdue accounts, and address patient inquiries regarding their statements.
- You will analyze Explanation of Benefits documents, work alongside clinical personnel to organize digital records, and assist with the prior authorization process.
- You will maintain calendars by setting and verifying appointments.
- You will manage patient outreach and fill in as a receptionist to maintain operational consistency during high-volume periods.
Benefits & Perks
- You will have the support of a specialized HR department and contractor assistance group.
- You will undergo thorough training, which encompasses specific performance methodologies and required certifications in cybersecurity and HIPAA compliance.
- You may be granted time off for U.S. holidays recognized by the client.
- You will be provided with a suite of templates, operational tools, and professional resources.
- You are eligible for potential performance-related bonuses and a secure, high-quality VPN subscription.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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