Dispatcher
Posted 1 month ago
You'll complete your application on Vert Environmental's career site.
About the Role
This organization operates throughout Southern California and the Bay Area, offering quick, unbiased laboratory and field testing for residential and commercial properties. The firm focuses on detecting environmental hazards like asbestos, lead, mold, and issues with water or air quality to assist with insurance requirements and remediation. In this remote Dispatcher capacity, you are central to maintaining field efficiency by organizing daily routes, schedules, and logistics. You will be the main link for field staff, balancing the needs of technicians, managers, and customers to ensure productive, time-efficient operations and high-speed service delivery.
Requirements
- You need a minimum of 2 years in logistics, dispatching, project coordination, or field operations, ideally with experience managing mobile crews in facilities, construction, or environmental testing.
- You must demonstrate exceptional organizational capabilities to handle complex, geographically dispersed scheduling tasks.
- You are required to be proficient in CRM software, Microsoft Office, and digital scheduling applications.
- You must possess B2-level English fluency in both writing and speaking, paired with the ability to make rapid decisions in a high-pressure environment.
- You must have a verified home office setup, including a dependable computer, a high-quality headset, and a stable internet connection for remote work.
Responsibilities
- You will manage and refine daily dispatch planning by aligning technician assignments with their availability, location, and specific job demands.
- You must actively track schedules throughout the day to adapt to delays, site entry problems, or cancellations.
- You will act as the primary liaison for field staff concerning logistics and routing, while working alongside the Technician Supervisor to meet operational targets.
- You are responsible for supervising equipment and vehicle upkeep, streamlining courier paths to minimize transit time, and arranging the delivery of samples to labs.
- You will utilize CRM software to keep data updated, spot operational obstacles, and keep clients, internal staff, and stakeholders informed about scheduling changes to uphold service quality.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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