E-Commerce Associate
Posted 20 days ago
You'll complete your application on Delegate CX's career site.
About the Role
This organization partners with U.S.-based firms to facilitate operational expansion via the deployment of skilled international professionals. By utilizing a unique 4D methodology and rigorous development programs, the firm optimizes the recruitment and onboarding experience to drive long-term success. As an E-Commerce Associate, you will join a collaborative group focused on delivering end-to-end support for clients, helping to integrate remote personnel into their daily workflows. This position provides a chance to support the technical and administrative requirements of diverse e-commerce initiatives within a development-focused culture.
Requirements
- Possess a bachelor's degree in Business Administration, Communications, Marketing, or a comparable discipline.
- Maintain at least two years of professional background in order management or customer support.
- Display strong command of the English language in both verbal and written contexts.
- Exhibit the capacity to handle several tasks at once with high organizational standards and accuracy.
- Show competence in web-based tools, Google Workspace, and Microsoft Office.
- Prior experience with Shopify, BigCommerce, the promotional industry, or design tools like Canva, Photoshop, and Adobe Illustrator is considered a plus.
- Be available to work graveyard or overnight shifts, matching U.S. business hours or Philippine time.
Responsibilities
- Develop online stores tailored to client specifications and handle ongoing maintenance, including price changes, inventory updates, and graphic asset management.
- Monitor active digital shops by responding to support tickets and optimizing the aesthetics, precision, and usability of landing pages and payment flows.
- Direct project schedules for store development, satisfy established service-level agreements for upkeep, and liaise with vendors to facilitate order fulfillment.
- Work alongside external partners to verify template and product integrations across various platforms, handle billing procedures, and offer administrative assistance for e-commerce projects.
Benefits & Perks
- Receive a competitive salary package while working in a fully remote environment.
- Access company-provided hardware, internet allowances after becoming regularized, and all legally required benefits.
- Enroll in HMO plans starting on your first day of work, and utilize paid time off and service incentive leaves.
- Participate in ongoing professional skills training and engage in corporate culture through virtual appreciation gatherings and major seasonal events.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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