E-Commerce Specialist – BigCommerce, B2B
Posted 23 days ago
You'll complete your application on Agent's career site.
About the Role
An E-Commerce Specialist is needed to assume full responsibility for a BigCommerce storefront as it transitions from initial setup to a fully operational, live site. As a core member of the project, you must possess the expertise to set up, validate, and resolve issues with the platform both leading up to and following the launch. Your duties involve supervising an extensive B2B product inventory, keeping systems synchronized, and ensuring the e-commerce infrastructure functions effectively to satisfy organizational objectives. Operating in a remote professional setting, you will have the chance to refine technical processes and operational workflows. Your scope includes handling intricate connections between BigCommerce and inventory software, supervising order processing, and facilitating checkout logistics. This role suits a meticulous expert who is skilled at overseeing large-scale operations and enjoys taking the lead on enhancing site performance and process efficiency.
Requirements
- You need a minimum of six years of practical e-commerce experience, with specific expertise in BigCommerce.
- You should have a track record of managing or deploying B2B online stores and experience handling catalogs that feature thousands of SKUs.
- You must possess a deep understanding of e-commerce business operations, such as payment processing, shipping, checkout logistics, and order management.
- You must have technical proficiency in connecting BigCommerce to inventory or ERP systems and using APIs for mass data modifications.
- You need to be a strong communicator in English and capable of performing duties autonomously.
- You are required to work during U.S. Central Time, Monday through Friday, between 8:00 AM and 5:00 PM.
Responsibilities
- You will handle all aspects of the product catalog, including item listings, category management, variations, and pricing data.
- You will direct the synchronization between the BigCommerce platform and internal inventory software to guarantee that stock counts, product specifications, and pricing stay consistent.
- You will keep track of order progression from the digital storefront to fulfillment, ensuring that shipping updates are correctly communicated to customers.
- You will organize shipping methods, set up payment processors, and use BigCommerce APIs to execute bulk updates to the catalog.
- You will address technical errors, optimize current workflows, help with domain and DNS settings for the go-live phase, and create or update landing pages for operational needs or marketing activities.
Benefits & Perks
- This role is performed in a completely remote setting.
- You will be engaged as an independent contractor, allowing you to manage your work independently.
- Please be aware that in this independent contractor capacity, you must supply your own hardware, manage your own taxes, and handle your own benefit arrangements.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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