WorkNow
Nestle logo

eContent Account Specialist

Nestle
External
Company
remote
full-time
Salary not disclosed

Posted 26 days ago

You'll complete your application on Nestle's career site.

About the Role

This eContent Account Specialist position serves as the primary liaison between internal market teams and content services. You will oversee the complete lifecycle of content projects, guaranteeing that all deliverables meet international quality benchmarks and brand requirements. Your role focuses on promoting the use of internal content platforms, streamlining operational procedures, and fostering professional relationships with a global network of partners to guarantee efficient content distribution. This opportunity is suited for a detail-oriented individual who excels in team settings and is committed to upholding excellence across various digital channels. You will collaborate with a fast-paced team to improve workflows, address production challenges, and expand the content service framework. By connecting business objectives with production execution, you will play a key part in the effective global launch of high-volume digital assets.

Requirements

  • You need a Bachelor’s degree in Communications, Business, Digital Media, Marketing, or a relevant discipline and a minimum of two years of background in managing content production.
  • You must have a solid grasp of eCommerce and eRetail marketplaces, along with a track record of project management using tools for budget, schedule, and performance monitoring.
  • Fluency in English is mandatory, alongside superior organizational skills and familiarity with production workflows and design language.
  • You should be capable of working in sophisticated, international corporate environments and managing high-volume tasks across multiple platforms.
  • Background with workflow management applications, licensing and rights documentation, and a comprehension of generative AI for content automation are preferred.
  • Prior work history at an advertising, media, or agency firm is seen as a significant benefit.

Responsibilities

  • You will oversee content service providers to guarantee accurate fulfillment of service requests and function as the lead contact for solving operational issues.
  • Your day-to-day tasks involve auditing production work to verify alignment with brand standards and intellectual property rights, conducting quality assessments based on project briefs, and overseeing projects from conception to final delivery.
  • You will manage requests from business units, keep service records and documentation updated, and lead regular meetings with vendors to monitor compliance with service level agreements.
  • Additionally, you will promote ongoing optimization by finding training needs, teaching teams to use standard templates and software, and assisting with capacity projections through precise forecasting.

Benefits & Perks

  • You will have the option to work remotely.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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