WorkNow
Karbon logo

Educational Content Developer

Karbon
External
Company
remote
full-time
mid
Salary not disclosed

Posted 1 month ago

You'll complete your application on Karbon's career site.

About the Role

In this capacity, you will work alongside the Education & Enablement Manager and subject matter specialists to assess and define training requirements. Your primary focus involves producing diverse self-paced e-learning assets, such as interactive modules and video-based training. You will craft realistic, scenario-driven content designed for specific customer archetypes and simulated business environments to maximize learner involvement. By leveraging adult education theories, you will construct testing tools to measure how well participants absorb information, while coordinating with Marketing, Product, Support, and Customer Success departments to produce training that enhances customer contentment and product fluency.

Requirements

  • Possess at least two years of professional background in educational content production or instructional design, backed by a robust portfolio.
  • Demonstrate proficiency in using AI for content creation and maintain excellent written English communication skills.
  • Exhibit the ability to translate complicated technical concepts into accessible material and communicate effectively across multiple time zones.
  • Display strong visual design capabilities and a comfort level with interpreting metrics related to completion and user feedback.
  • Gain an advantage with expertise in e-learning authoring software, video production, or motion graphics.
  • Apply knowledge of accessibility guidelines and foundational HTML/CSS to your work.

Responsibilities

  • Conduct thorough analyses of training requirements to inform the creation of compelling educational resources.
  • Construct diverse learning assets, ranging from e-learning modules to guided tutorials, and implement evaluative assessments.
  • Manage quality assurance workflows, incorporating AI-powered tools as needed throughout the revision process.
  • Stay informed on industry trends and product features while working with cross-functional teams to refine educational initiatives.
  • Evaluate customer feedback and learner performance data to measure impact and optimize future learning content.
  • Complete onboarding training and launch your inaugural course module during the initial stage of employment.

Benefits & Perks

  • Receive a competitive compensation package featuring full medical, vision, and dental coverage for you and your dependents.
  • Utilize provided stipends for home office needs, meals, and laundry services.
  • Benefit from a flexible paid time off policy, including designated company holidays and sick leave, plus access to a discretionary bonus scheme.
  • Thrive in a collaborative setting that prioritizes transparent communication and professional development, providing the autonomy to work in your preferred environment alongside an expert team.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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