Enablement Engineer, Philippines, Singapore
Posted 4 days ago
You'll complete your application on Appdome's career site.
About the Role
We are hiring an Enablement Engineer located in Singapore or the Philippines to assist with our expansion and customer success operations. In this essential position, you will serve as a technical champion, fostering reliable partnerships with clients and ensuring favorable results from early trials through implementation and growth. You will collaborate alongside Service Delivery and Sales departments to perform demonstrations, eliminate technical roadblocks, and guarantee that partners and prospects achieve the full benefits of our mobile security solution. This role demands an individual capable of connecting sophisticated security goals with enterprise needs. You will spearhead proofs of value and technical assessments, host instructional sessions, and manage vital support resources to help the department provide high-quality service. Serving as a primary technical contact, you will represent client interests internally, guiding feature prioritization and product roadmaps while maintaining clear communication during vital project stages.
Requirements
- Minimum of five years of experience in technical customer-facing positions, such as implementation, technical enablement, or solutions engineering.
- In-depth knowledge of mobile app architectures, such as SDK integration, APIs, and client-server interactions.
- Practical expertise in application security concepts, including runtime protection, authentication, and encryption.
- Ability to investigate mobile application activity using network traffic analysis, proxies, and log review tools.
- Proficiency in SaaS cloud environments, including subscription models and deployment architectures.
- Capacity to manage end-to-end technical evaluations and proofs of concept.
- Superior presentation and communication abilities for facilitating demos, workshops, and training for various audiences.
- Bachelor’s degree in a relevant discipline.
- Legal right to work in Singapore or the Philippines and full professional fluency in English.
Responsibilities
- Conduct technical product demonstrations and illustrate our platform’s advantages to partners and prospective clients.
- Determine and qualify technical specifications, establish success metrics for proofs of value, and handle technical configurations for trial periods.
- Direct training initiatives and onboarding workshops, serving as a reliable advisor during the entire client lifecycle.
- Oversee enablement documentation, update HubSpot CRM records, and relay technical feedback from prospects to our Engineering and Product teams.
- Partner with Service Delivery Engineers to facilitate successful implementations, preside over significant deployment meetings, and assist with expansion opportunities by demonstrating the technical impact of new features to current customers.
Benefits & Perks
- Eligibility for a performance-based bonus, equity in the company, and other relevant incentive programs.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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