Enterprise Account Manager
Posted 4 days ago
You'll complete your application on PLACE's career site.
About the Role
This real estate services and technology platform supports high-performing brokerage teams by streamlining the intricacies of managing a lucrative real estate firm. The organization offers a comprehensive toolkit to assist agents and team leaders in scaling their operations, increasing efficiency, maintaining high-performing staff, and refining day-to-day processes. Operating extensively throughout the U.S. and Canada, the platform combines technological solutions with expert human services to improve the experience for individuals buying or selling properties. In the position of Enterprise Account Manager, you act as the primary liaison for designated partners, managing their onboarding journey and ensuring a seamless implementation of the platform. You will cultivate professional relationships with essential stakeholders, identify their specific objectives, and formulate plans to increase platform usage. This position demands a collaborative spirit, as you will represent your partners' interests while partnering with multiple internal teams to foster their expansion and sustained success.
Requirements
- You should possess extensive expertise in managing enterprise accounts, specifically within the residential services or real estate sectors.
- You must demonstrate excellent organizational skills, with the ability to juggle numerous tasks and deadlines while keeping communication transparent.
- Experience using HubSpot is mandatory, along with the capacity to utilize analytics and metrics to spot patterns and offer suggestions rooted in data.
- You are expected to feel confident managing presentations, educational workshops, and client discussions.
- You need strong written communication abilities to produce persuasive materials for partners.
- Furthermore, you must be an anticipatory troubleshooter who thrives in cross-departmental environments involving marketing, sales, and product teams, while maintaining the business acumen required to pinpoint expansion possibilities.
Responsibilities
- You will oversee the entire partner onboarding lifecycle, defining launch schedules, targets, and system setups to deliver rapid results.
- Your duties include promoting product utilization via targeted outreach, instructional sessions, and educational resources.
- You are expected to host periodic business assessments with partners to track their performance and share data that highlights the platform’s impact.
- Beyond operational upkeep, you will detect obstacles to progress and design innovative, actionable fixes.
- You will work in tandem with groups such as Marketing and Product to build resources, initiatives, and tactics that increase user involvement.
- It is vital that you document information accurately within HubSpot and help drive internal projects focused on enhancing service scalability, user happiness, and long-term retention.
Benefits & Perks
- This role is entirely remote.
- You will receive dental, health, and vision insurance.
- A 401(k) program with employer matching is provided.
- You will enjoy ample paid time off, stock options, and health-related rewards.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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