Executive Assistant – Operations and Client Support
Posted 4 days ago
You'll complete your application on FreedUp's career site.
About the Role
This organization develops personal operating systems for individuals and enterprises by utilizing premier international talent to reduce friction and boost efficiency. They offer an all-encompassing executive assistant framework, delivering specialized training, bespoke systems, and continuous support to handle intricate administrative tasks for their clients. The Operations and Client Support Executive Assistant is vital to upholding these service levels. By collaborating directly with the founder, you will serve as the primary point of contact for organizational synchronization. You will handle multifaceted scheduling, supervise client interactions, and manage the logistical requirements for coaching initiatives and internal ventures, all while helping to refine operational procedures and advance the organization's mission.
Requirements
- You need a minimum of three years of professional background as an executive, operations, or virtual assistant.
- You must possess C1 English proficiency for clear interaction with clients and colleagues.
- You are required to be proficient in managing calendars for multiple parties and must be capable of learning and operating new tools, such as CRMs and educational platforms.
- You must be skilled in using Google Workspace, Canva, and Google Slides for creating documents and presentations.
- You should demonstrate a proactive, solutions-focused approach toward identifying and fixing inefficiencies.
- You must have a dependable high-speed internet connection and the ability to work during hours that align with US Central Time.
- You should feel comfortable working in a setting characterized by occasional ambiguity.
Responsibilities
- You will oversee the founder's schedule and organize meetings involving various stakeholders.
- You will manage the coaching management platform, handling client intake and departure, record-keeping for coaches, and internal team synchronization.
- You will conduct weekly syncs with the founder, keep standard operating procedure documentation current, and spot operational weaknesses.
- You will draft client proposals via templates, design assets in Canva and Google Slides, and assist program participants to ensure they maintain their progress.
- You will maintain ownership of internal messaging to keep stakeholders updated and informed.
Benefits & Perks
- You will gain significant international exposure while working from a remote location.
- You will join a cooperative team that prioritizes learning and professional development.
- You will receive a salary package that includes paid time off.
- You will be eligible for an HMO plan following a three-month waiting period.
- You may earn performance-based bonuses.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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