Executive Support Specialist, Insurance Experience Required
Posted 25 days ago
You'll complete your application on RemotePro.ph's career site.
About the Role
This role is with a US-headquartered IT services organization that operates as a fully remote team based in the Philippines. With a history spanning more than ten years, the firm focuses on IT solutions, software and web development, and digital marketing. They prioritize genuine interactions and have built lasting client partnerships by providing dependable, high-caliber work. As an Executive Support Specialist, you will maintain these quality benchmarks by providing essential operational and administrative assistance. This role suits a seasoned professional who thrives in a collaborative, remote environment that prioritizes proactive communication and accuracy. You will support leadership in optimizing daily business workflows through the use of contemporary technology.
Requirements
- Minimum of one year of recent, practical experience at a California-based insurance firm handling account servicing, renewals, quoting, and both commercial and personal lines.
- Strong command of the English language for both speaking and writing to maintain professional client relations.
- Demonstrated work history in administrative, virtual assistant, or support roles.
- Advanced skills in Google Workspace, Microsoft Office, and CRMs like Salesforce, Zoho, or HubSpot.
- High level of organizational skill, extreme attention to detail, and the ability to work without direct supervision.
- Proficiency in utilizing AI technologies, such as ChatGPT or Claude, to improve communication and workflow efficiency.
- Experience with bookkeeping, AI-driven automation, or project management software is viewed as an advantage.
Responsibilities
- Oversee quotes, policy renewals, and account maintenance for both commercial and personal insurance portfolios.
- Handle all incoming inquiries through phone and email, ensuring they are correctly assessed and forwarded as needed.
- Monitor pending tasks and schedules while identifying and notifying the team of potential issues.
- Organize calendars, arrange meetings, and compile briefings, reports, and meeting summaries.
- Keep detailed, well-structured records within shared drives and CRM platforms.
- Use artificial intelligence tools to automate routine work, generate meeting summaries, and compose professional messages.
- Perform market or competitor research and assist with social media content scheduling when needed.
Benefits & Perks
- A permanent remote work arrangement with a competitive pay structure and weekly payments.
- Financial support for home office technology and internet costs.
- Full HMO health insurance including maternity benefits for female staff members.
- Access to paid time off and mental health support programs.
- Opportunities for professional development and internal career progression.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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