Field Deployment Manager – Technical Solutions
Posted 1 month ago
You'll complete your application on MultiplyMii's career site.
About the Role
As a Field Deployment Manager for Technical Solutions, you will lead the full deployment lifecycle, spanning from early pre-installation strategy to the final project launch. You will function as the primary liaison for enterprise clients and stakeholders, guaranteeing that projects are completed on time, meet technical standards, and are effectively moved into production. Your work will connect internal teams like engineering, sales, and customer success with external groups, including onsite contractors, facilities management, and client IT departments. This position demands a blend of project management and technical expertise, as you supervise physical installations and navigate complicated technical obstacles. Through diligent record-keeping and proactive risk mitigation, you will safeguard the integrity and performance of every setup. Furthermore, you will provide continuous technical assistance by handling intricate customer inquiries, resolving field connectivity problems, and directing onsite personnel to achieve excellent results across various sites.
Requirements
- Minimum of three years of experience in the management or physical installation of building technologies, such as IoT, low-voltage infrastructure, security systems, HVAC, or building automation.
- Demonstrated capability to oversee projects from initial planning to final delivery.
- Proficiency in reading and interpreting construction blueprints and floor plans.
- Solid grasp of IP networking principles, covering DHCP, DNS, VLAN configurations, firewall policies, and network connectivity.
- Proven history of managing third-party vendors and contractors while maintaining transparent communication with enterprise-level clients and internal technical partners.
- Self-sufficient problem-solving skills with a focus on seeing technical issues through to complete resolution.
- Must reside in the Philippines and possess current legal authorization to work in the country.
Responsibilities
- Oversee comprehensive deployment projects, including the evaluation of site plans for hardware positioning and verification of installation requirements.
- Coordinate project contributors, such as external installation crews and client IT staff, while monitoring milestones, supply chains, and deployment hazards.
- Anticipate and resolve deployment obstacles to ensure projects remain on schedule.
- Validate hardware installation, network connectivity, and system configuration, including troubleshooting IP, VLAN, and cloud connectivity issues.
- Manage advanced technical support cases, including the diagnosis of BACnet communications and data integrity errors.
- Maintain thorough documentation of troubleshooting efforts to mitigate future technical difficulties.
- Provide regular status updates regarding project progress, dependencies, and business implications to stakeholders.
Benefits & Perks
- Opportunity to work 100% remotely from any location within the Philippines.
- Access to professional development paths featuring practical experience and ongoing learning in an innovative, collaborative environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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