Financial Account Intake Specialist
Posted 9 hours ago
You'll complete your application on SMDigital USA's career site.
About the Role
This globally operating digital agency delivers cutting-edge solutions through a diverse team of more than 220 staff members. The organization emphasizes a flexible, supportive culture that fosters career advancement and prioritizes the well-being of its remote employees across multiple international locations.
Requirements
- Minimum of three years of professional experience within the legal, financial, intake, or call center sectors.
- High level of communication proficiency and the ability to manage confidential data with professional sensitivity.
- Strong organizational capacity to juggle several cases at once with a focus on precision.
- Must possess a high-speed internet connection of 100 Mbps or greater, plus a secondary internet backup.
- Hardware requirements include 16GB of RAM, a contemporary CPU, a dual-monitor configuration, and a headset equipped with noise cancellation.
- Prior background in legal operations or pre-settlement funding is highly desirable.
Responsibilities
- Handle incoming and outgoing telephone communications for individuals requesting pre-settlement financing.
- Capture and record precise case data, including insurance particulars, attorney details, and information regarding accidents.
- Evaluate whether cases meet qualification criteria and direct files to the correct departments for further evaluation.
- Work closely with legal offices to obtain required paperwork and perform regular follow-ups to keep case workflows moving.
- Log all client interactions meticulously while adhering to data privacy protocols and industry-standard compliance requirements.
Benefits & Perks
- Permanent remote position supported by a dedicated work-from-home initiative.
- Provision of PhilHealth and Maxicare HMO insurance benefits.
- Paid time off including sick leave, vacation days, and an additional day off for your birthday.
- Access to a company-sponsored loan program with zero interest and incentives linked to performance.
- Opportunities for professional growth via the Arvios Leadership Development Academy, educational workshops, monthly social activities, and regular individual consultations with HR representatives.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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