Freight Operations Coordinator
Posted 24 days ago
You'll complete your application on Zencargo's career site.
About the Role
This organization operates as a worldwide digital freight forwarding firm focused on converting supply chains into strategic assets for enterprises. By integrating tailored freight services covering sea, air, rail, and road transport with artificial intelligence software, the company assists customers in making informed, evidence-based choices. The platform offers improved oversight, live tracking, and robust teamwork features to streamline supply chain administration while enabling firms to uphold superior service standards in a volatile marketplace. Furthermore, the company prioritizes environmental impact by offering resources that enable customers to track and minimize their carbon footprint. As a Freight Operations Coordinator, you will be part of a creative group and work under the supervision of the US Operations Manager. This position is vital for the seamless performance of global cargo moves and the preservation of top-tier operational benchmarks. You will operate in a technologically advanced setting that highlights ongoing refinement and cooperative troubleshooting while serving as a central link for customers and transport vendors.
Requirements
- You should demonstrate thorough familiarity with global transportation, supply chain procedures, and various methods of freight transit.
- You must have verified skill in preparing and inspecting vital transit documents such as Packing Lists, Invoices, Bills of Lading, CMRs, and Air Waybills, coupled with a deep grasp of customs rules and global trade statutes.
- You need to show strong judgment and operational decision-making abilities, alongside the capability to monitor performance indicators, recognize patterns, and execute process upgrades.
- You must be skilled in using digital logistics software and capable of handling complicated duties with extreme accuracy and data reliability.
- You should possess superior communication and conflict-management skills to effectively handle relationships with customers, carriers, and external partners.
- You need to be able to thrive in a high-pressure setting and must be available to work night shifts from 9pm to 5am EST, with the potential for weekend duty.
Responsibilities
- You will oversee comprehensive global freight movements across rail, road, sea, and air, while maintaining precise shipment records within the software system.
- You will maintain close contact with carriers, third-party logistics firms, and customers to track transit status and resolve potential interruptions or holdups.
- You will create and audit intricate shipping paperwork while ensuring adherence to internal protocols and global transit statutes.
- You will act as a main contact person for transit updates, providing resolutions to customers and working with colleagues to solve problems and elevate service standards.
- You will be tasked with discovering methods to streamline operational workflows and offering data-driven perspectives to inform future supply chain planning.
Benefits & Perks
- The position allows for remote work flexibility.
- This is a contract or temporary role that necessitates night shift availability from 9pm to 5am EST and possible weekend work.
- The company provides a culture centered on personal growth and investment in professional training.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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