Inbound Sales Development Representative
Posted 1 day ago
You'll complete your application on ISHIR's career site.
About the Role
This organization provides IT staff augmentation, custom software engineering, and digital solutions for large-scale enterprises. In this Inbound Sales Development Representative position, you serve as the primary link between prospective clients and the internal consulting and technical teams. Your objective is to manage warm inbound inquiries, ensuring potential customers get rapid, professional support for their specific project requirements. You will contribute to a stable, highly-rated workplace known for long-term staff retention while engaging with sophisticated technologies like AI-driven systems and cloud infrastructure. Based in the Philippines, you will be part of a supportive environment that facilitates direct interaction with executive leadership to help advance business development and deal closing.
Requirements
- Minimum of five years of professional experience in inside sales, BDR, SDR, or inbound sales positions.
- Background within the IT services industry, specifically involving digital transformation, software development, or staff augmentation.
- Advanced written and verbal English skills, with proven ability to communicate effectively with US-based clients and knowledge of US business standards.
- Competence in using CRM platforms, specifically HubSpot.
- Capacity to confidently conduct discovery calls with executives, technical stakeholders, and business owners.
- Ability to work consistent hours aligned with US Central Time.
- Familiarity with software development concepts, cloud services, and AI-supported sales tools is a plus.
Responsibilities
- Engage with all inbound leads coming through web, chat, referrals, and event channels via phone or email within one business hour.
- Conduct half-hour initial consultations to determine project requirements, budgetary constraints, timeframes, and key decision-makers.
- Evaluate potential clients against defined organizational criteria.
- Coordinate discovery sessions for the pre-sales department and compile deal briefs for internal teams.
- Facilitate daily meetings to track progress.
- Manage the complete sales lifecycle for your leads, serving as the main contact for all follow-ups, documentation, and inquiries.
- Update lead tracking in HubSpot and use authorized AI software for research and call preparation.
- Provide weekly reports regarding lead volume, qualification results, and performance metrics.
Benefits & Perks
- Direct communication with the CEO and senior management regarding qualified deals.
- Focus on warm inbound lead management rather than cold outreach.
- Experience working with AI-native solutions and enterprise technology partners including Microsoft Azure, Google Cloud, Snowflake, and Claude.
- Employment with a seven-time 'Great Place to Work' certified firm that boasts high employee satisfaction and an average staff tenure of almost ten years.
- Provision of additional performance incentives.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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