Installation & Maintenance Dispatcher – Fiber Project
Posted 12 days ago
You'll complete your application on Pramira's career site.
About the Role
This position involves acting as a central coordinator for telecommunications infrastructure, serving as the bridge between management and field staff. You will support vital fiber projects by ensuring installation and maintenance activities are carried out safely, effectively, and on schedule across multiple service regions. Operating in a remote capacity, you will manage logistical complexities and daily resource allocation, utilizing your scheduling skills to satisfy both organizational standards and client expectations in a high-pressure environment.
Requirements
- Possess a bachelor's degree or an equivalent combination of professional experience.
- Bring three to five years of experience in dispatching, coordination, or scheduling, with a preference for background in fiber installation or telecommunications.
- Demonstrate proficiency in work order management systems and scheduling applications.
- Maintain a functional understanding of fiber installation and maintenance workflows.
- Exhibit comfort with utilizing GPS and related tracking technology to oversee field staff.
- Display excellent interpersonal and communication abilities to foster team relationships.
- Show strong organizational capacity to manage fluctuating priorities.
- Maintain a deep dedication to safety regulations and compliance.
- Demonstrate the adaptability to work extra hours when urgent project needs arise.
Responsibilities
- Plan and arrange daily assignments for field teams, ensuring all work order information is accurate prior to dispatching.
- Collaborate with internal groups and clients to facilitate prompt task completion while distributing resources according to project urgency.
- Monitor active jobs and staff locations utilizing GPS systems.
- Communicate directions to field crews, address scheduling disputes, and manage requests for urgent repairs or troubleshooting.
- Act as the main point of contact for delivering operational updates to management and documenting finished tasks.
- Generate routine performance and operational reports.
- Verify that all field staff comply with safety procedures.
- Sync with inventory teams to manage material and equipment requirements for fiber drop activities.
Benefits & Perks
- The role provides the flexibility to work from a remote location.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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