Junior IT Specialist
Posted 8 days ago
You'll complete your application on Dev.Pro's career site.
About the Role
We are looking for a Junior IT Specialist for a temporary or contract-based remote role located in the Philippines. This position centers on delivering top-tier IT administration and support to ensure the success of diverse initiatives. You will contribute to a professional environment that prioritizes technical quality, transparency, and innovation, supported by over 13 years of expertise in software engineering. This role provides a distinct chance to acquire hands-on experience by assisting with leadership-level projects and utilizing advanced technologies. You are expected to employ contemporary resources, such as AI-powered assistants, to tackle intricate technical challenges and streamline repetitive workflows. Our team emphasizes collaborative effort and clear communication to foster your professional development while maintaining high performance standards.
Requirements
- You need a minimum of one year of work experience in IT operations, help desk, or IT support roles.
- You must have a robust understanding of PowerShell and Windows, including the capacity to read command-line data and assess basic Python or PowerShell scripts.
- You should be proficient with cloud environments such as Google Cloud, AWS, or Azure and have foundational knowledge of networking concepts including VPNs, IP addressing, and DNS.
- It is highly beneficial to have experience with Linux, macOS, and incident management systems like Jira.
- Excellent verbal and written communication skills in English are required for reporting status updates and documenting your work.
- You must show a dedication to security protocols, specifically the principle of least privilege.
- It is vital that you possess the ability to quickly master new technologies, maintain high attention to detail, and use good judgment when determining when to escalate issues.
Responsibilities
- You will deliver full Windows support and conduct regular administrative functions using Remote Desktop software and PowerShell.
- You will monitor technical problems until they are resolved, including during weekend rotations, while strictly following established protocols and reporting regular updates on status and impediments.
- You will keep detailed records of all activities performed and the associated results.
- You will use AI-based tools to investigate potential solutions and generate scripts, ensuring all work is checked for accuracy before it is deployed.
- You will participate in creating automation tools for leadership projects, uphold security by adhering to rigid access guidelines, and confirm the status of systems prior to modifying them.
- You will manage escalations in the correct manner and consult with others whenever required to guarantee that tasks are completed safely and precisely.
Benefits & Perks
- You will have the chance to address authentic technical obstacles within executive-level projects, enabling you to develop substantial practical skills in cloud technologies, PowerShell, and Windows administration.
- You will also build functional expertise in using AI assistants such as Claude within your day-to-day processes, all within a flexible, remote-first work environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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