
Junior Systems Administrator
Posted 21 days ago
You'll complete your application on ARS Logistics's career site.
About the Role
We are looking for a remote Junior Systems Administrator to join our IT operations team. This is a junior-level role that provides an opportunity to collaborate closely with the architect of our existing environment. You will gain experience in various technical domains such as network security, identity management, endpoint setups, and application support. This position is central to the effectiveness of our third-party logistics services, as you will provide critical support to internal teams and help maintain our technological infrastructure.
Requirements
- You need at least two years of professional background in IT support or systems administration.
- You must have proven skills in troubleshooting Windows systems and end-user hardware.
- You should have practical knowledge of license and user management within Microsoft 365.
- You must demonstrate a systematic approach to problem-solving and the ability to explain technical details clearly to non-technical staff.
- You are expected to maintain precise documentation and provide a helpful, service-focused experience.
- You must be available for work Monday through Friday, 8:00 AM to 5:00 PM Eastern Time.
- Experience with Microsoft Intune, SQL, log analysis, and automation via Python or PowerShell is highly desirable.
Responsibilities
- You will act as the first point of contact for IT support by managing and prioritizing the help desk queue.
- Your duties include managing Microsoft 365 and Entra ID environments, handling new hire onboarding and terminations, and monitoring endpoints via Intune.
- You will configure access rights for various SaaS tools and conduct regular security audits.
- You will assist with essential maintenance tasks such as system patching, data backups, and network security.
- You will troubleshoot internal web applications, create detailed bug reports, and participate in software release testing.
- You will eventually develop internal documentation, reports, and automated workflows to keep our knowledge base current.
Benefits & Perks
- You will receive ongoing mentorship from our lead IT administrator throughout your shift.
- You will acquire deep, practical knowledge of cloud infrastructure, identity management, and application support.
- You will have a defined career path that leads to increased technical responsibility and potential involvement in software development tasks.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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