Learning Facilitator
Posted 15 days ago
You'll complete your application on Magic, Inc's career site.
About the Role
We are looking for a committed Learning Facilitator to support the development of remote staff. You will oversee live virtual instruction, preparing participants to manage professional tasks for global clients. In this capacity, you will serve as both a mentor and an assessor, assisting individuals in applying their knowledge to their work. Your focus will be on cultivating analytical skills and proactive problem-solving to uphold our service excellence. You will collaborate with the Assistant Training Manager to enhance curriculum and pedagogical approaches. We seek proactive team members eager to provide feedback and implement strategies that increase trainee retention and engagement in this dynamic, collaborative setting.
Requirements
- Minimum of one year of professional experience in virtual training with verified results.
- At least one year of recent experience as a virtual or executive assistant for US clients.
- Ability to manage live sessions, facilitate simulations, and deliver actionable, structured feedback.
- Expertise in using AI platforms such as Claude or ChatGPT and the ability to instruct others on their use.
- Technical fluency in Slack, Discord, Google Suite, and presentation tools like Canva or Google Slides.
- Advanced proficiency in written and spoken English.
- Availability to work a set overnight shift from 9 PM to 6 AM PHT, Monday through Friday.
- Stable home office environment equipped with a minimum internet speed of 40 Mbps.
Responsibilities
- Conduct daily live virtual workshops to ensure participants can perform client-related duties effectively.
- Use inquiry-based techniques to promote independent problem-solving and evaluate student performance using predefined rubrics.
- Facilitate simulated client interviews and introductory calls to provide realistic experience.
- Analyze performance metrics and observational data to certify that trainees are ready to support US clients.
- Update instructional materials and exercises, delivering at least one project each quarter aimed at improving engagement or retention.
- Report program deficiencies and potential performance issues to the Training Supervisor.
Benefits & Perks
- Access to government-mandated benefits, private HMO coverage, and paid time off.
- Individualized onboarding process with management and team members to facilitate integration.
- Stable, direct-hire employment status rather than freelance or contract work.
- Fully remote work arrangement.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Inpatient Coding Supervisor – Mid-Shift
Med-Metrix
This leadership position is centered on leading and refining the output of an inpatient coding group. In this virtual capacity, you will handle daily functions to guarantee that output and precision goals are hit on a regular basis. You will act as a primary point of contact, handling task lists, verifying that Service Level Agreements are respected, and assigning tasks based on coder availability and account urgency. By building a supportive setting, you will be instrumental in upholding superior performance standards and assisting with the career growth of your personnel. Furthermore, you will focus on increasing efficiency and ensuring regulatory adherence within the unit. Your duties involve tracking performance indicators, performing routine evaluations, and working alongside quality control groups to resolve error patterns and launch correction methods. You will also participate in workflow enhancements, assist with automation programs, and ensure your staff stays current with changing coding mandates. Using analytical findings and consistent communication with management and client partners, you will guarantee that every inpatient coding task is performed with accuracy, honesty, and a dedication to excellence.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.